Philadelphia Sofitel, Philadelphia, Helpful

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Rank

1st

Out of 177

Philadelphia Sofitel	Average Price: $225 Check Rates

Hotel Class:

120 South 17th Street

Philadelphia, 19103 View map

4-Star Hotel Rank: 1 of 18
Average review rating: 4.4

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (50) , MyTravelGuide (17) , Travelocity (22) , TripAdvisor (696) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (26) attentive (32) awesome (15) beautiful (63) best (79) better (61) big (45) clean (180) comfortable (241) comfy (36) convenient (39) courteous (16) decent (15) delicious (34) efficient (20) excellent (156) exceptional (23) fabulous (31) fantastic (34) free (91) fresh (21) friendly (165) fun (21) generous (20) good (293) great (428) happy (38) helpful (160) huge (40) impressed (28) liked (159) love (98) luxurious (33) new (48) nice (322) outstanding (26) perfect (90) pleasant (34) pleased (29) plenty (21) professional (27) quiet (57) reasonable (33) responsive (15) soft (37) spacious (109) superb (19) welcoming (43) well appointed (18) wonderful (115)

Helpful

Appears in 205 comments.

The following words were used in comments with Helpful:
bed (9) clean (9) comfortable (9) concierge (43) desk (28) excellent (10) extremely (21) friendly (52) great (13) hotel (33) location (9) need (10) nice (14) not (10) polite (11) reservation (7) room (25) staff (96) valet (9) wondering (8)

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1. Brian the concierge was excellent, extremely helpful, knowledgeable and friendly, he gave us some very useful recommendations.

"Excellent Stay at the Sofitel " Read full review on TripAdvisor 5/22/2012 Vote

2. From the front desk with Anna to the helpful William in the conciege area, this hotel has it done right.

"another good stay " Read full review on TripAdvisor 5/9/2012 Vote

3. Best of all, the staff was helpful, polite and so accommodating.

"Sad to leave... " Read full review on TripAdvisor 5/7/2012 Vote

4. While I saw the door staff jump to help a couple with a baby stroller, they were otherwise a little absent both in often being away from the doors or in not making any acknowledgment of the guests coming and going.

"A good choice with very good service " Read full review on TripAdvisor 5/3/2012 Vote

5. Assuming I might have left at the registration desk, I phoned the hotel and was connected immediately with a helpful security manager who investigated and immediately checked security CCTV footage where it was clear I had replaced my wallet in my pocket.

"A good choice with very good service " Read full review on TripAdvisor 5/3/2012 Vote

6. Desk and lobby staff were attentive and helpful; and cleaning staff kept the room notably in in very clean order.

"A good choice with very good service " Read full review on TripAdvisor 5/3/2012 Vote

7. The staff is friendly and helpful.

"Great hotel for wedding " Read full review on TripAdvisor 4/22/2012 Vote

8. Everything in the hotel was very clean and the staff was very helpful and courteous.

"Excellent hotel in a convenient location " Read full review on TripAdvisor 4/18/2012 Vote

9. The location was unbeatable right off of Rittenhouse Square and the staff was very helpful.

"Luxury in Philadelphia " Read full review on TripAdvisor 4/11/2012 Vote

10. The concierge staff is extremely helpful.

"Special Gem " Read full review on TripAdvisor 4/7/2012 Vote