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OpinionWell
Rank
54th
Out of 427

Doubletree New Orleans

Average Price: $111  
 
Hotel Class:
300 Canal Street
New Orleans, 70130-1010 View map  
3-Star Hotel Rank: 28 of 125
Average review rating: 3.36
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (91) , MyTravelGuide (270) , Travelocity (2) , TripAdvisor (404) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Correct
Appears in 12 comments. 
The following words were used in comments with Correct:
arrival (3)   bed (2)   bill (3)   change (2)   never (3)   not (7)   phone (2)   problem (3)   room (2)   staff (2)   wall (2)    
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1. It was not corrected.
"cramped, dirty, noisy " Read full review on TripAdvisor   1/22/2012 Vote      
2. I never complained to anyone about this because I just wanted to see if any of this would be corrected.
"cramped, dirty, noisy " Read full review on TripAdvisor   1/22/2012 Vote      
3. Also one of the in-room phones did not work correctly.
"Decent Hotel - Great Location " Read full review on TripAdvisor   1/17/2012 Vote      
4. The clock was the correct time, and when the time changed from daylight savings to standard during my stay, they not only put a reminder card on the bed, but they changed the time for me.
"Fantastic view, location and room + Hilton Honors benefits " Read full review on TripAdvisor   11/13/2011 Vote      
5. Staff at check in was OK; however, at checkout I had to have the bill corrected and she was rude when I informed her the bill was incorrect.
"Good location, small rooms, staff could be friendlier " Read full review on TripAdvisor   6/16/2011 Vote      
6. ) and she couldn't seem to correct the bill herself on the computer.
"The good, the bad, and the ugly. " Read full review on TripAdvisor   1/25/2011 Vote      
7. - we have to go out to explain and correct THEIR mistake?.
"The good, the bad, and the ugly. " Read full review on TripAdvisor   1/25/2011 Vote      
8. Our first problem was upon arrival when we were told we could not park our carinstead we were given poor directions to a public garage about 5 miles awayWe had requested a roll away bed but upon check in were told they had not placed one but said they wouldWhen we arrived at room keys would not workwe had to wait 20 min and 2 phone calls before correct keys were given to usI could go on about more specifics but bottom line is that we never received rollaway after speak to front desk numerous timesthe air conditioning system would not workroom walls were paper thin and we could get no sleepwill never return here.
"Horrible service and poor room conditions " Read full review on TripAdvisor   6/19/2010 Vote      
9. The other reviews were correct in that there was a sketchy corner we had to pass on the way to the French Quarter, the walls were thin and the key cards didn't work consistently.
"Money well spent " Read full review on TripAdvisor   4/5/2010 Vote      
10. Overall the staff tried to correct the problems but we we disappointed with the experience.
"Disappointed " Read full review on TripAdvisor   10/8/2009 Vote      
   
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