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OpinionWell
Rank
21st
Out of 427

Westin New Orleans

Average Price: $285  
 
Hotel Class:
100 Rue Iberville
New Orleans, 70130-1106 View map  
4-Star Hotel Rank: 8 of 37
Average review rating: 3.72
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (94) , MyTravelGuide (158) , TripAdvisor (410) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cleanliness
Appears in 16 comments. 
The following words were used in comments with Cleanliness:
basic (2)   bathroom (2)   bed (4)   clean (2)   complaints (3)   expectation (2)   hotel (3)   housekeeping (2)   low (2)   room (6)   stains (2)   well (2)    
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1. The reason we rated cleanliness so low is because I had gotten chocolate on the bed sheet and when I turned them down the next night it was still there.
"This was a nice hotel, with a great location, I can't say much for the cleaning staff or the concierge " Read full review on TripAdvisor   2/12/2012 Vote      
2. No issues with cleanliness or housekeeping.
"Good value, excellent location " Read full review on TripAdvisor   1/29/2012 Vote      
3. cleanliness, decent food fare and requisite helpful staff.
"Great location for first stay. " Read full review on TripAdvisor   12/26/2011 Vote      
4. The beds are very comfortable and the room to a good standard of cleanliness.
"Westin Quality at an Exceptional Value " Read full review on TripAdvisor   7/28/2011 Vote      
5. (We stay frequently stay in SPG hotels and this is the first time we have encountered any issue with cleanliness) No attempt was made to contact us throughout our stay to address the difficulties we encountered with checking- in or about our complaint about housekeeping.
"rude front-desk staff, dirty room " Read full review on TripAdvisor   4/25/2011 Vote      
6. I concur with everyone regarding the view, the cleanliness and the ability to walk to everything.
"Favorite Hotel, Favorite Chain " Read full review on TripAdvisor   8/17/2010 Vote      
7. No complaints regarding bed firmness, climate control, TV, bathroom cleanliness, noise, water temperature and pressure.
"Make sure you get a room with a view of the Mississippi River and French Quarter " Read full review on TripAdvisor   11/11/2009 Vote      
8. Anyway, it's so sad that such a beautiful hotel is marred by the lack of attention to the basics such as customer service, maintenance and cleanliness.
"Beautiful But In Need of Some TLC " Read full review on TripAdvisor   8/11/2009 Vote      
9. While the location was convenient to the French Quarter, I was disappointed with the cleanliness of the hotel.
"Disappointed " Read full review on TripAdvisor   7/25/2009 Vote      
10. The condition and cleanliness was what you would expect at a 2 star.
Read full review on MyTravelGuide   5/6/2008 Vote      
   
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