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Rank
49th
Out of 427

Embassy Suites New Orleans

Average Price: $216  
 
Hotel Class:
315 Julia Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 26 of 125
Average review rating: 3.7
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (32) , MyTravelGuide (8) , TripAdvisor (258) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Prompt
Appears in 7 comments. 
The following words were used in comments with Prompt:
courteous (3)   friendly (2)   maintenance (2)   not (2)   refund (2)   room (5)   service (5)    
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1. I also had the opportunity to try room service and the room service was prompt and courteous.
"Ewww/Yuck to Ahhhh/Nice from a Hhonors Gold Member " Read full review on TripAdvisor   5/22/2011 Vote      
2. The service was exceptional, from Elgin recommending an excellent restuarant for me to entertain my clients, to Michael's above an beyond attention, as a co-worker fractured her ankle and did not go the the hospital right away, but earlier that morning decided to go; I received a call to notify me that she was going to the hospital, I asked what prompted him to call me, he said I knew you would want to know, becasue he witnessed and assisted me in getting an ace bandage for him the evening before.
"Customer Service at it's BEST! " Read full review on TripAdvisor   7/6/2010 Vote      
3. I requested a refund of our entire stay which was promptly taken care of by the hotel management calling Priceline and requested that my entire amount be refunded.
"Problems but Great Hotel Staff " Read full review on TripAdvisor   1/3/2009 Vote      
4. We ordered room service once during one of the Mardi Gras parades and it was prompt and courteous.
"Comfortable stay " Read full review on TripAdvisor   3/7/2008 Vote      
5. The cocktail reception was great, they made us wonderful cosmos for our girls weekend and the bartenders were very friendly and prompt with their service.
"Loved the Embassy Suites " Read full review on TripAdvisor   11/12/2007 Vote      
6. Somewhat odd to be assigned to a room that had a pretty obvious problem, but after a long intervention and conversation with the friendly maintenance chap, I was promptly moved upon his call to the front desk to a different room with AC.
"Nice staff, but a few concerns with the facilities " Read full review on TripAdvisor   8/21/2007 Vote      
7. Check-in personnel, housekeeping and wait staff were prompt and courteous, as was the maintenance man who could not fix the AC.
"Nice staff, but a few concerns with the facilities " Read full review on TripAdvisor   8/21/2007 Vote      
   
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