Hotel Preston, Nashville, Cares

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OpinionWell
Rank

18th

Out of 296

Hotel Preston	Average Price: $128 Check Rates

Hotel Class:

733 Briley ParkWay

Nashville, 37217 View map

3-Star Hotel Rank: 7 of 56
Average review rating: 3.84

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (249) , Travelocity (26) , TripAdvisor (413) , YahooTravel (33)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (8) accommodating (8) awesome (20) beautiful (12) best (51) better (38) big (31) cares (23) classy (8) clean (197) cleanliness (8) comfortable (130) comfy (21) convenient (34) cool (39) courteous (13) decent (25) enjoyable (9) excellent (43) exceptional (22) fantastic (11) fast (8) free (81) friendly (138) fun (31) funky (24) good (160) great (221) happy (25) helpful (79) huge (36) impressed (24) liked (154) love (39) new (56) nice (237) perfect (20) pleasant (17) pleased (15) plenty (15) positive (9) prompt (9) quiet (27) reasonable (32) responsive (9) soft (16) spacious (22) stylish (9) tasteful (15) wonderful (40)

Cares

Appears in 34 comments.

The following words were used in comments with Cares:
accommodating (2) attitude (4) bathroom (2) clean (3) comfortable (2) customer (2) desk (3) good (3) hotel (12) most (3) not (6) order (2) price (2) problem (4) room (5) staff (10) toilets (2) waiter (2) waitress (2) well (3)

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1. I didn't care for the mat in the tub - not sure how clean it was underneath.

"Big room, not bad for the money " Read full review on TripAdvisor 4/28/2012 Vote

2. Be careful of the water temperature in the shower - it gets VERY hot.

"Big room, not bad for the money " Read full review on TripAdvisor 4/28/2012 Vote

3. Most of all, the price was right; we felt safe, taken care of by the staff, relatively close to everything, slept comfortably and in all, enjoyed our stay.

"Not fancy, but better than expected based on some overly harsh Internet reviews! " Read full review on TripAdvisor 1/1/2012 Vote

4. L was off the charts when it came to customer care, and it's not in the positive direction.

"Over rated!! Never should have a 3 and half star rating, more like a 2 at best! " Read full review on TripAdvisor 12/17/2011 Vote

5. It may be corporate influence, it may be the economy, but I believe that it is just that the team at the Hotel Preston just may no longer care to differentiate themselves and their property from the rest of the run-of-the-mill 'two beds, crapper, and boob-tube' accommodations that abound in every city.

"a fall from grace . . . " Read full review on TripAdvisor 11/14/2011 Vote

6. The decor is worn, the rooms (and especially the bathroom) furnishings are in disrepair, and the staff appears to have misplaced (lost?) the one attribute that made the Hotel Preston what it once was - an attitude of unique, an attitude of fun, an attitude of 'we care'.

"a fall from grace . . . " Read full review on TripAdvisor 11/14/2011 Vote

7. We did have problems on our floor with noisy neighbors, but hotel staff took care of situation.

"Close to everything " Read full review on TripAdvisor 10/26/2011 Vote

8. I expected an 'okay' experience but was extremely impressed with the care and attention of the staff, the excellent accommodations, the good food - and to top it all off live entertainment in their lounge that was a joy to experience.

"Great staff, great value, and FANTASTIC entertainment! " Read full review on TripAdvisor 5/9/2011 Vote

9. The toilet ran on a consistant level (which he immediately took care of) & he went on his way.

"Welcome to the DARK side! " Read full review on TripAdvisor 9/10/2010 Vote

10. I made a huge mistake with an online booking company and Hotel Preston was gracious enough to take care of the problem.

"Excellent Customer Service " Read full review on TripAdvisor 3/1/2010 Vote