Miami Hilton, Miami, Cares

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Rank

13th

Out of 468

Miami Hilton	Average Price: $156 Check Rates

Hotel Class:

1601 Biscayne Boulevard

Miami, 33132 View map

3-Star Hotel Rank: 4 of 122
Average review rating: 3.4

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (99) , MyTravelGuide (739) , Travelocity (12) , TripAdvisor (537) , YahooTravel (18)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (12) accommodating (12) attentive (13) awesome (27) beautiful (61) best (49) better (74) big (38) cares (33) cheaper (12) clean (259) comfortable (113) comfy (16) convenient (56) courteous (20) decent (29) delicious (14) efficient (16) excellent (86) exceptional (34) fantastic (33) fast (28) free (185) fresh (15) friendly (170) fun (16) generous (14) good (322) gorgeous (14) great (379) happy (38) helpful (145) huge (23) impressed (17) liked (169) love (48) new (45) nice (371) perfect (29) pleasant (21) plenty (19) positive (19) professional (19) quiet (24) reasonable (41) spacious (55) spectacular (13) terrific (17) welcoming (25) wonderful (45)

Cares

Appears in 48 comments.

The following words were used in comments with Cares:
apology (3) beach (2) bed (5) change (4) clean (3) desk (5) disappoint (3) good (4) great (4) hotel (10) liked (4) management (5) need (5) nice (5) not (11) problem (2) room (19) staff (10) valet (5) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We were neither Gold nor Diamond members, but that's not necessary to feel cared and well-attended from this Hotel's stuff.

"Very good place " Read full review on TripAdvisor 5/10/2012 Vote

2. Staff did an excellent job taking care of us and we received very nice rooms (Diamond Honors) both times.

"Very convenient, great staff " Read full review on TripAdvisor 4/30/2012 Vote

3. Although, on checkout I expressed my concerns over over a lack of care taken by the housekeeper and the duty manager Alberto took fantastic care of us, expressed his deepest apologies and personally went to housekeeping there and then to rectify any future tickets being swept into the bin carelessly.

"Incredible experience! Loved it! " Read full review on TripAdvisor 4/20/2012 Vote

4. They didn't seem to care that I'd been told otherwise.

"Really, Really Bad Customer Service... " Read full review on TripAdvisor 4/4/2012 Vote

5. The surroundings were ok, no problems there as we mostly took taxi around town, we did try the mono rail which was exciting but a bit scary at the freedom tower stop, a guy was screaming which led me to believe he was mentally insane, there are no barriers from the platform so be careful as it does get windy up there.

"Ok prior to a cruise " Read full review on TripAdvisor 3/21/2012 Vote

6. You can actually observe as the valets slowly stride around without a care in the world and as if no one, includin them, has anywhere to be.

"Might be the worst hotel to wear the Hilton moniker " Read full review on TripAdvisor 2/23/2012 Vote

7. Avi, manager of the restaurant took great care of us, helping get us fed after the kitchen was about to close.

"Very nice service " Read full review on TripAdvisor 12/16/2011 Vote

8. You definitely got the impression that these people cared about you.

"Great Conference Experience " Read full review on TripAdvisor 9/15/2011 Vote

9. I also did not care for the $28/ day parking fee.

"Old building, Decent, location but only go if you're in a pinch. " Read full review on TripAdvisor 8/23/2011 Vote

10. 95 per day and per device, that was quite a savings), so in the end they did take care of us.

"One of the Worst Check In Experiences EVER " Read full review on TripAdvisor 8/11/2011 Vote