Holiday Inn Memphis, Memphis, Helpful

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Rank

17th

Out of 238

Holiday Inn Memphis	Average Price: $209 Check Rates

Hotel Class:

160 Union Avenue

Memphis, 38103 View map

3-Star Hotel Rank: 9 of 44
Average review rating: 3.47

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , MyTravelGuide (24) , Travelocity (10) , TripAdvisor (235) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 92 comments.

The following words were used in comments with Helpful:
area (4) clean (9) desk (16) excellent (4) extremely (4) friendly (30) good (11) great (5) hotel (20) location (4) management (4) nice (9) night (7) not (6) price (4) reception (5) reviews (4) room (17) service (7) staff (60)

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1. Desk staff were helpful but usually were alone and handling incoming calls, check-ins, check-outs all at once.

"Location, location, location " Read full review on TripAdvisor 5/21/2012 Vote

2. Great location, staff very helpful and friendly, we over looked the Peabody hotel, food good and room comfortable and clean.

"Great Hotel " Read full review on TripAdvisor 5/15/2012 Vote

3. The staff was helpful, but seemed a bit understaffed at times (line at front desk).

"Location, Location, Location " Read full review on TripAdvisor 5/15/2012 Vote

4. We called to see if we could get one for our room for this reason and was told no with out any care or concern as to helping us with that.

"Worst experience EVER! with Holiday Inn " Read full review on TripAdvisor 5/2/2012 Vote

5. Staff is friendly but reception desk gave priority to answering phone over helping guests.

"Nice enough hotel but in need of refreshing " Read full review on TripAdvisor 4/16/2012 Vote

6. Elisa at the front desk is so friendly and willing to help in any way.

"Property is average but the staff and location make up the difference. " Read full review on TripAdvisor 3/5/2012 Vote

7. Very helpful staff especially the manager.

"Can't fault it " Read full review on TripAdvisor 3/3/2012 Vote

8. The lobby is sleek and the service helpful.

"Extremely Average, needs renovation like the rest of chain " Read full review on TripAdvisor 2/4/2012 Vote

9. First and foremost, the front desk staff was very kind and helpful.

"Good place to stay " Read full review on TripAdvisor 2/2/2012 Vote

10. The staff were relatively helpful.

"Not the standard that you expect from the Holiday Inn Chain " Read full review on TripAdvisor 1/24/2012 Vote