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Rank
3rd
Out of 700

Sheraton Gateway Los Angeles

Average Price: $138  
 
Hotel Class:
6101 West Century Boulevard
Los Angeles, 90045 View map  
3-Star Hotel Rank: 2 of 84
Average review rating: 3.46
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (141) , MyTravelGuide (1884) , Travelocity (55) , TripAdvisor (1945) , YahooTravel (83)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 161 comments. 
The following words were used in comments with Exceptional:
$ (6)   airport (14)   bar (6)   clean (8)   customer (9)   floor (7)   food (11)   friendly (5)   good (10)   great (18)   hotel (43)   nice (10)   not (26)   park (14)   room (45)   service (43)   smoke (9)   staff (20)   walking (7)   well (7)    
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1. The room was tiny, really tiny, and there was no window except a window next to the door that looked out onto the hallway.
"Surprisingly Bad " Read full review on TripAdvisor   5/12/2012 Vote      
2. Certainly nothing exceptional.
"Convenient airport hotel LAX " Read full review on TripAdvisor   4/21/2012 Vote      
3. Only problems we had , with the exception of parking, was that the TV wouldn't turn on and it was repaired within 5 min of calling the front desk.
"Parking costs $28.00 a night " Read full review on TripAdvisor   3/23/2012 Vote      
4. In fact, we were pretty much ignored by all staff except for the friendly 'holas' from housekeeping.
"Disappointing for a Sheraton. " Read full review on TripAdvisor   3/17/2012 Vote      
5. 'Justin' the Manager is exceptional and we thank him and his entire staff from the bottom of our hearts.
"In our moment of grief...Sheraton was there to comfort us! " Read full review on TripAdvisor   2/25/2012 Vote      
6. However the hotel was really rigid in setting the check out time and this inflexibility to exception really frustrated me.
"First time in Sheraton and will never go back " Read full review on TripAdvisor   2/22/2012 Vote      
7. And the staff was exceptional, from the drivers, customer service people (LOL, they actually know what that means, it's not just a job title they gave someone) to the desk clerks, all couldn't be more pleasant & helpful.
"What a great place to stay at " Read full review on TripAdvisor   2/20/2012 Vote      
8. I was in Los Angeles for 29 hours before coming back to VancouverI want to spend some time in Santa monica and get back to the airports and this hotel was just perfect the room a bit small but all what we need, the Service was exceptional very nice staff easy to deal with .
"Not a bad place when in LAX " Read full review on TripAdvisor   1/21/2012 Vote      
9. What exceptional service.
"Excellent Service by the wait staff at the restaurants " Read full review on TripAdvisor   1/6/2012 Vote      
10. I wanted to commend a particular wait staff person, Estele Estrada, who was exceptional in her service.
"Excellent Service by the wait staff at the restaurants " Read full review on TripAdvisor   1/6/2012 Vote      
   
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