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Rank
9th
Out of 700

Hilton Los Angeles

Average Price: $183  
 
Hotel Class:
555 Universal Hollywood Drive
Los Angeles, 91608-1001 View map  
4-Star Hotel Rank: 6 of 45
Average review rating: 3.96
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (702)
SAFE TO BOOK ? (2/5 issues found)
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Friendly
Appears in 251 comments. 
The following words were used in comments with Friendly:
bar (9)   clean (18)   desk (27)   efficient (12)   extremely (16)   good (15)   great (22)   helpful (76)   hotel (53)   nice (18)   not (27)   professional (11)   recommend (10)   room (45)   service (30)   shuttle (11)   staff (142)   studio (13)   view (12)   walking (22)    
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1. Although the staff was generally friendly, I experienced some lackluster service: no maid service one day, slow check in, a concierge without information about convention transportation (the Hilton was one of the host hotels).
"Solid, but not stellar Hilton " Read full review on TripAdvisor   5/17/2012 Vote      
2. A tip - if you are planning on flying domestically from LA after a stay here (my friend and I headed to Las Vegas next), consider using the Bob Hope Airport in Burbank as it is only a short cab ride from the hotel compared to LAX, and a much calmer experience.
"Fantastic location for Universal Studios " Read full review on TripAdvisor   5/10/2012 Vote      
3. I would be happy to return to the hotel in the future and to recommend to friends and family.
"Fantastic location for Universal Studios " Read full review on TripAdvisor   5/10/2012 Vote      
4. A friend and I stayed here recently as we wanted to be close to Universal Studios and Warner Brothers Studios.
"Fantastic location for Universal Studios " Read full review on TripAdvisor   5/10/2012 Vote      
5. Located right next to Universal Studios & CityWalk, they provide the familiar Hilton standard with plush quality rooms & friendly staff from the valet to the manager.
"Best hotel when visiting Universal Studios " Read full review on TripAdvisor   4/29/2012 Vote      
6. The staff are very friendly and helpful, breakfast buffet is very good and the food is fresh.
"Great place to stay " Read full review on TripAdvisor   4/28/2012 Vote      
7. I loved that the staff was extra friendly and helpful.
"Nice rooms, easy to get around from " Read full review on TripAdvisor   4/26/2012 Vote      
8. The Front Desk Staff were really friendly and the check-in process was easy.
"Great Hilton " Read full review on TripAdvisor   4/24/2012 Vote      
9. We had just come off a cruise ship and were used to excellent service and friendly staff.
"Exceeded Expectations " Read full review on TripAdvisor   4/23/2012 Vote      
10. It started with the very friendly & helpful bell staff, and then the kid at the front desk was the best I've ever seen.
"Surprisingly, exceeded expectations and was quite good " Read full review on TripAdvisor   4/21/2012 Vote      
   
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