Hilton Los Angeles, Los Angeles, Courteous

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Rank

9th

Out of 700

Hilton Los Angeles	Average Price: $183 Check Rates

Hotel Class:

555 Universal Hollywood Drive

Los Angeles, 91608-1001 View map

4-Star Hotel Rank: 6 of 45
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (702)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (24) awesome (17) beautiful (71) best (86) better (63) big (77) cares (28) cheaper (14) clean (257) comfortable (161) comfy (29) convenient (81) cool (20) courteous (24) decent (29) delicious (19) efficient (31) excellent (125) exceptional (27) fabulous (15) fantastic (70) fast (29) free (172) fresh (43) friendly (219) fun (20) generous (19) good (340) great (456) happy (42) helpful (201) huge (59) liked (172) love (72) new (44) nice (400) outstanding (18) perfect (54) pleasant (26) pleased (15) plenty (34) professional (24) quiet (35) reasonable (47) reasonably (14) soft (18) spacious (69) superb (25) welcoming (53) wonderful (54)

Courteous

Appears in 25 comments.

The following words were used in comments with Courteous:
bellhop (2) desk (3) fast (2) friendly (7) helpful (9) hotel (5) polite (2) room (4) service (5) staff (20) valet (3) welcoming (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff all very nice and courteous.

"Great location for Universal Studios " Read full review on TripAdvisor 4/26/2012 Vote

2. All of the staff I encountered were notably courteous and helpful.

"Great hotel and overall experience " Read full review on TripAdvisor 3/2/2012 Vote

3. Staffwere mostly courteous but we encountered a female one (Sandra) that was rude.

"Average stay " Read full review on TripAdvisor 2/12/2012 Vote

4. From the minute we drove up, all staff members were friendly, courteous and extremly helpful.

"Honeymoon " Read full review on TripAdvisor 2/10/2012 Vote

5. Very courteous Yet friendly room service staff.

"Once again - great service " Read full review on TripAdvisor 1/8/2012 Vote

6. Valet courteous and helpful as usual - and they genuinely seem surprised when you tip.

"Once again - great service " Read full review on TripAdvisor 1/8/2012 Vote

7. Bell service was fast courteous and even got us ice.

"Great hotel at Universal Studios/City Walk with great rooms, plus impeccable staff and service. " Read full review on TripAdvisor 3/13/2011 Vote

8. The front desk staff are ALWAYS courteous and helpful.

"Hilton Universal NEVER disappoints!! " Read full review on TripAdvisor 2/18/2011 Vote

9. The front desk staff and bellhops were warm, welcoming, and courteous, as usual, and the room service attendants were welcoming and helpful as well.

"Incredible - worth every penny. " Read full review on TripAdvisor 11/22/2010 Vote

10. The staff was extremely courteous and friendly during our check in and remained so for our entire stay.

"Great hotel ....review for a reward stay " Read full review on TripAdvisor 9/2/2010 Vote