Hotel Teatro, Denver, Responsive

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Rank

2nd

Out of 289

Hotel Teatro	Average Price: $260 Check Rates

Hotel Class:

1100 14th Street

Denver, 80202 View map

4-Star Hotel Rank: 1 of 16
Average review rating: 4.51

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (43) , Travelocity (3) , TripAdvisor (332) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (13) attentive (14) beautiful (57) beautifully (18) best (81) better (30) big (24) cares (24) clean (61) comfortable (111) comfy (22) convenient (28) courteous (16) delicious (16) elegant (17) excellent (73) exceptional (22) fabulous (25) fantastic (30) first class (11) free (58) friendly (122) good (96) gorgeous (13) great (256) happy (16) helpful (122) huge (28) impressed (19) liked (56) love (70) luxurious (15) new (18) nice (154) outstanding (23) perfect (47) perfectly (11) pleasant (12) plenty (14) professional (28) quiet (26) responsive (11) soft (13) spacious (16) superb (16) superior (19) terrific (11) welcoming (22) well appointed (20) wonderful (81)

Responsive

Appears in 12 comments.

The following words were used in comments with Responsive:
customer (2) expectation (2) friendly (3) helpful (2) hotel (2) pleasant (2) service (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I sent an email to hotel staff right after they faxed my bill upon my request explaining the situation with the key and asking for a refund, but I got no response from them.

"Got Overcharged and Loud Construction " Read full review on TripAdvisor 3/3/2011 Vote

2. Staff are friendly, courteous and responsive.

"A Little Gem! " Read full review on TripAdvisor 9/24/2010 Vote

3. They went over, above and beyond their rehlm of duty and responsibility to ensure I was taken care.

"Awesome customer service... " Read full review on TripAdvisor 9/20/2010 Vote

4. The customer service person paused for a moment and then told us that she could move someone else (I don't know what response she was expecting from us).

"Poor service and poor communication among staff " Read full review on TripAdvisor 12/14/2009 Vote

5. Not only is the property gorgeous but the customer service and responsiveness I received during my stay excelled any other hotel I've ever stayed in.

"Best Hotel I've ever been in " Read full review on TripAdvisor 7/16/2009 Vote

6. It has been 12 days since our email and we have had no response from the general manager.

"Roach hotel " Read full review on TripAdvisor 7/12/2009 Vote

7. The next day as we check out I am expecting some response, maybe an apology for dropping the ball.

"No Comprehension of True Customer Service " Read full review on TripAdvisor 6/10/2009 Vote

8. The response to the problem was slow at first.

"No Comprehension of True Customer Service " Read full review on TripAdvisor 6/10/2009 Vote

9. Staff was friendly, helpful, pleasant, and responsive.

"Had a great time... " Read full review on Expedia 6/3/2009 Vote

10. Then the chap who was responsible for the restaurant arrived, and got going doing the waiter's job (and very well too).

"Almost Perfect " Read full review on TripAdvisor 10/3/2008 Vote