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Rank
22nd
Out of 453

Ritz Dallas

Average Price: $382  
 
Hotel Class:
2121 McKinney Street
Dallas, 75201 View map  
5-Star Hotel Rank: 2 of 18
Average review rating: 4.59
OpinionWell Value Index: 2
Traveler reviews analyzed: TripAdvisor (150)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 39 comments. 
The following words were used in comments with Helpful:
arrival (4)   concierge (4)   employee (3)   extremely (3)   friendly (6)   great (3)   hotel (7)   nice (3)   not (3)   polite (2)   room (3)   service (2)   spa (2)   spacious (2)   staff (15)   suite (2)   useful (2)   valet (4)   walking (2)   well (2)    
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1. The staff was happy to help rectify the problem and when upgraded to a spacious suite with walk-in closet and 1.
"Luxury in the Heart of Downtown Dallas " Read full review on TripAdvisor   5/13/2012 Vote      
2. The staff was quick to help us orient, and since it was a picture perfect day, we declined their offer of a lift (in the hotel Bentley), and walked a few blocks following their directions.
"They wrote the book on Customer Service! " Read full review on TripAdvisor   2/26/2012 Vote      
3. Ritz Carlton must emphasize the importance of great customer service to their employees because everyone was so helpful and genuinely nice.
"Does it get any better than this ! " Read full review on TripAdvisor   2/20/2012 Vote      
4. Everyone from the concierge to spa staff were incredibly helpful and courteous.
"Great hotel and equally great staff " Read full review on TripAdvisor   2/8/2012 Vote      
5. While working out in the well equipped gym I tweaked my back and decided to use the spa to help alleviate some pain.
"Great hotel and equally great staff " Read full review on TripAdvisor   2/8/2012 Vote      
6. The staff remembers your name, makes sure your personal preferences are addressed and helped us through a few very trying circumstances that arose with our travel during out stay.
"5 Star Treatment in Big D " Read full review on TripAdvisor   1/5/2012 Vote      
7. The staff is very friendly and helpful.
"Great hotel and great location " Read full review on TripAdvisor   1/1/2012 Vote      
8. Hope this helps.
"Best Hotel in Downtown Dallas " Read full review on TripAdvisor   11/19/2011 Vote      
9. The concierge was very helpful and suggested I make use of the house car - a Bentley - that will take guests up to 3 miles from the hotel.
"Great for stays in downtown Dallas " Read full review on TripAdvisor   8/17/2011 Vote      
10. )The bellman (same who showed me the two non-suite rooms) I guess was tired of spending time with me as he explained no features of the room, did not bother to ask for ice, and provided no help with the DVD player and entertainment system.
"Most disappointing Ritz Carlton " Read full review on TripAdvisor   7/3/2011 Vote      
   
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