Franklin Hotel, Chapel Hill, Welcoming

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Rank

3rd

Out of 26

Franklin Hotel	Average Price: $395 Check Rates

Hotel Class:

311 West Franklin

Chapel Hill, 27516 View map

0-Star Hotel Rank: 2 of 12
Average review rating: 4.07

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (2) , TripAdvisor (91) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (6) attractive (5) beautiful (20) beautifully (4) best (8) better (7) big (8) cares (4) clean (26) comfortable (35) comfy (4) convenient (11) cool (4) decent (4) delicious (7) elegant (5) excellent (10) exceptional (5) fabulous (6) fantastic (6) fast (3) free (34) friendly (24) fun (5) good (29) great (62) happy (6) helpful (28) huge (7) impressed (7) liked (20) love (19) luxurious (4) new (15) nice (67) perfect (16) perfectly (4) pleasant (6) pleased (3) positive (5) quiet (8) responsive (3) secure (4) soft (3) spacious (10) spectacular (4) superb (4) welcoming (10) well appointed (6) wonderful (21)

Welcoming

Appears in 11 comments.

The following words were used in comments with Welcoming:
arrival (3) desk (4) friendly (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I stay at here at least twice a year and am always welcomed and happy to return.

"What a treat " Read full review on TripAdvisor 3/27/2012 Vote

2. Check in and out were super fast, friendly and welcoming.

"Breathtaking! " Read full review on TripAdvisor 2/5/2012 Vote

3. Staff is friendly and welcoming.

"Less than meets the eye " Read full review on TripAdvisor 8/4/2011 Vote

4. The staff made us feel welcome as soon as we walked in the door and the theme continued throughout our stay.

"Stayed for business but almost sorry to leave! " Read full review on TripAdvisor 7/28/2011 Vote

5. Becky and Deidre both answered all of our questions and welcomed us to a great stay.

"Excellent Service and Very Clean Room! " Read full review on TripAdvisor 7/23/2011 Vote

6. Everyone made us feel very welcome.

"Best Hotel Stay of my life! " Read full review on TripAdvisor 2/15/2011 Vote

7. The front desk staff were very professional and helpful, and the free cookies, fruit, and ice tea at check-in desk were most welcome after a long day.

"Great concept, details need attention " Read full review on TripAdvisor 12/12/2010 Vote

8. -Front desk staff is warm and welcoming, with baked cookies and sweet tea upon arrival; nice touches.

"An upscale hotel in the heart of Chapel Hill " Read full review on TripAdvisor 8/22/2010 Vote

9. I arrived on the evening of February 2nd, 2010, and was greeted in a very welcoming way by the young man at the front desk.

"An excellent experience! " Read full review on TripAdvisor 12/29/2009 Vote

10. Our flight from NYC was delayed so we did not arrive at the hotel until 2am, the man check-in literally told us our room number, no welcome or information about breakfast.

"Nice but not totally up to standard " Read full review on TripAdvisor 8/21/2008 Vote