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Rank
3rd
Out of 26

Franklin Hotel

Average Price: $395  
 
Hotel Class:
311 West Franklin
Chapel Hill, 27516 View map  
0-Star Hotel Rank: 2 of 12
Average review rating: 4.07
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (2) , TripAdvisor (91) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 13 comments. 
The following words were used in comments with Attentive:
balcony (2)   few (2)   furniture (2)   good (2)   hotel (6)   housekeeping (2)   mold (2)   not (2)   room (2)   staff (5)    
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1. The staff is attentive, remembers you and goes out of there way to make sure that you are happy - obliging with recommendations or 'local' reviews.
"What a treat " Read full review on TripAdvisor   3/27/2012 Vote      
2. David and Warren were especially attentive; however, everyone we encountered exhibited a contagious enthusiasm for the hotel.
"Stayed for business but almost sorry to leave! " Read full review on TripAdvisor   7/28/2011 Vote      
3. The hotel was lovely and the staff attentive.
"Great location. " Read full review on TripAdvisor   3/9/2011 Vote      
4. The Franklin has the potential to be a really nice boutique hotel, but needs more attentive management, with particular emphasis on training the staff.
"Great concept, details need attention " Read full review on TripAdvisor   12/12/2010 Vote      
5. The gourmet breakfasts which are included in the room rate were superb and the restaurant staff were attentive and helpful.
"Fabulous Hotel " Read full review on TripAdvisor   7/5/2010 Vote      
6. It is one of the best hotels I have stayed in ever, There is great attention to detail.
"Fabulous Hotel " Read full review on TripAdvisor   7/5/2010 Vote      
7. They had everyone's attention.
"Great potential but serious problems " Read full review on TripAdvisor   6/14/2009 Vote      
8. We reserved a double room with balcony for a 1 night stay in Chapel Hill, (pay attention to what the balcony overlooks, we were on the side street and overlooked the rear ends of several businesses.
"Great potential but serious problems " Read full review on TripAdvisor   6/14/2009 Vote      
9. attentive, professional staff.
"Elegant, boutique hotel in the hear of Chapel Hill " Read full review on TripAdvisor   4/25/2009 Vote      
10. The colors, furniture, textiles, molding, and overall finishes show an attention to detail that very few hotels can match.
"Get the kinks out and it's one of the country's best small hotels. " Read full review on TripAdvisor   10/29/2007 Vote      
   
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