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OpinionWell
Rank
19th
Out of 231

Sheraton Baltimore

Average Price: $265  
 
Hotel Class:
300 South Charles Street
Baltimore, 21201 View map  
3-Star Hotel Rank: 9 of 33
Average review rating: 3.28
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (307) , Travelocity (9) , Expedia (27) , TripAdvisor (221)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 10 comments. 
The following words were used in comments with Professional:
busy (2)   friendly (4)   hotel (5)   service (2)   staff (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I found the staff to be professional and friendly.
"Clean and centrally located, but kind of tired " Read full review on TripAdvisor   5/13/2012 Vote      
2. Above all, the staff was top-notch, especially the bell-hops - they were all professional, friendly and helpful.
"Great employees, location and value.... " Read full review on TripAdvisor   3/11/2012 Vote      
3. He greeted us with a warm smile and professional attitude.
"Leroy Smith deserves a raise and a promotion! " Read full review on TripAdvisor   1/30/2012 Vote      
4. My wife and I were guests during Hurricane Irene and were regularly impressed by the cheerful professionalism that we encountered from everyone who worked at the hotel.
"Great location in an expertly staffed hotel " Read full review on TripAdvisor   8/31/2011 Vote      
5. This hotel was very professional during a very busy time: weddings, the hottest weekend of the year with slow elevators due to the heat, and a busy and eager baseball crowd.
"Convenient, Clean, and Cozy " Read full review on TripAdvisor   8/6/2011 Vote      
6. but they need to work on customer service and staff professionalism too.
"Remodeled but horrible customer service " Read full review on TripAdvisor   7/24/2011 Vote      
7. Hotel staff is friendly, professional and courteous.
"Getaway weekend " Read full review on TripAdvisor   6/7/2011 Vote      
8. That said, I just don't think that Hotel management encourages 'professionalism' in the work place anymore .
"Typical Baltimore Customer Service and dirty room. " Read full review on TripAdvisor   2/19/2011 Vote      
9. The service is professional, meticulous and super friendly.
"Great rooms, great service " Read full review on TripAdvisor   6/16/2010 Vote      
10. The conference and the hotel arrangements were professionally organised.
"Professionally Run Hotel " Read full review on TripAdvisor   3/20/2010 Vote      
   
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