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Rank
19th
Out of 231

Sheraton Baltimore

Average Price: $265  
 
Hotel Class:
300 South Charles Street
Baltimore, 21201 View map  
3-Star Hotel Rank: 9 of 33
Average review rating: 3.28
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (307) , Travelocity (9) , Expedia (27) , TripAdvisor (221)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 21 comments. 
The following words were used in comments with Exceptional:
$ (2)   busy (2)   clean (3)   comfortable (2)   disgruntle (2)   employee (2)   expense (2)   frustrated (2)   generous (2)   hotel (4)   ice (2)   most (3)   newer (2)   nice (3)   park (3)   room (11)   service (4)   sound (2)   staff (6)   valet (3)    
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1. Very comfy rooms as with most Sheratons these days (Lagos the exception to the rule as always of course.
"Comfy but can we lose the attitude?? " Read full review on TripAdvisor   3/17/2012 Vote      
2. Pros: Location and some staff (some of the staff opens doors for you and the valet was nice)Cons: Parking cost $30+, no free internet, no refridgerator in room, TV in my room was broken, signage for ice on my floor was lacking (except on the door where the ice was)Took the family here for a night in Baltimore.
"Convenient in location but nothing more! " Read full review on TripAdvisor   3/6/2011 Vote      
3. Found most of the employees seemed to be disgruntled and frustrated except for the gentleman who delivered room service.
"Wouldn't stay here again unless someone else was paying. " Read full review on TripAdvisor   1/25/2011 Vote      
4. Found most of the employees seemed to be disgruntled and frustrated except for the gentleman who delivered room service.
"Wouldn't stay here again unless someone else was paying. " Read full review on TripAdvisor   1/25/2011 Vote      
5. I received both and top of it exceptional service.
"I appreciate the service sincerely. " Read full review on TripAdvisor   8/26/2010 Vote      
6. Amy Mueller, Business Travel Sales Manager has exceptional customer service skills.
"Fabulous hotel - exceptional staff and service " Read full review on TripAdvisor   8/19/2010 Vote      
7. The staff was exceptional, (especially Penny-who cleaned our room), they were friendly without being over bearing.
"Exceptional accommodations and staff " Read full review on TripAdvisor   7/19/2010 Vote      
8. Staff was very pleasant and helpful (with the exception of the ""Business Center"" attendant).
"Very pleasant stay " Read full review on Travelocity   9/1/2008 Vote      
9. I didn't ask for any extras (except for a lotion) so can't comment on internet, etc.
"A fine stay " Read full review on TripAdvisor   11/16/2007 Vote      
10. Nice newer, plastic hotel with comfortable rooms, except for impossible climate control.
Read full review on MyTravelGuide   11/1/2007 Vote      
   
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