7. Kevin O Brian was the gentleman he spoke to and I have to say though none of last nights problems had been mentioned to him he was very apologetic seemed sincerely to be embarrassed about the situation comped our internet I do feel he was sincere but the whole experience left a bad taste in my mouth and I have no real intention of staying on any Hilton property which is a shame I love Vegas and tend to only gamble at the hotel I book my room in and do most of my shopping on property as these getaways are my me time.