The Palms Las Vegas, Las Vegas, Responsive

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OpinionWell
Rank

57th

Out of 481

The Palms Las Vegas	Average Price: $217 Check Rates

Hotel Class:

4321 West Flamingo Road

Las Vegas, 89103 View map

4-Star Hotel Rank: 21 of 28
Average review rating: 3.41

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (79) , MyTravelGuide (46) , Travelocity (30) , TripAdvisor (632) , YahooTravel (42)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 14 comments.

The following words were used in comments with Responsive:
few (2) liked (3) well (2)

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1. Everything that I liked about the Palms went out the window when my credit card was over charged & I still haven't gotten a response.

"Stay was good but trying to get cust service to fix my bill is terrible " Read full review on TripAdvisor 2/27/2012 Vote

2. ' We asked questions about the resort which were answered with I don't know or one word responses.

"Terrible customer service will keep me from returning... " Read full review on TripAdvisor 2/23/2012 Vote

3. Their response was the king is only based on availability and not guaranteed.

"Bad first impression(s) " Read full review on TripAdvisor 12/10/2011 Vote

4. The response we received was 'you need to call Priceline because they assign the rooms.

"Worst hotel experience ever. Hands down. " Read full review on TripAdvisor 10/24/2011 Vote

5. Once again, we had to chase people around to get service and were told the same responses over and over again.

"Absolutely ruined my first Las Vegas experience... by far the worst hotel I have ever experienced " Read full review on TripAdvisor 6/13/2010 Vote

6. (Food was excellent and very responsible).

"Excellent stay at the Palms " Read full review on TripAdvisor 5/3/2010 Vote

7. Contacted lost and found about a pair of lost sun glasses and received a response.

"Not impressed " Read full review on Expedia 8/18/2009 Vote

8. For 2 days he tried to figure out what happened and noone knew anything nor was responsive.

"Robbed by Staff and Left Hanging by Management " Read full review on TripAdvisor 6/25/2009 Vote

9. Any sort of response would have be fine.

"Good and Bad " Read full review on TripAdvisor 5/8/2009 Vote

10. Yes, that was his response.

"Worst service, worst hotel in vegas. Avoid at all costs! ! Stay Elsewhere! " Read full review on TripAdvisor 7/5/2008 Vote