Omni Austin, Austin, Responsive

OpinionWell's Blog

Home » United States » Texas » Austin Destinations » Austin Hotels » Omni Austin

OpinionWell
Rank

8th

Out of 287

Omni Austin	Average Price: $272 Check Rates

Hotel Class:

700 San Jacinto Boulevard at 8th Street

Austin, 78701 View map

4-Star Hotel Rank: 4 of 23
Average review rating: 3.58

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (39) , MyTravelGuide (1233) , Travelocity (5) , TripAdvisor (377) , YahooTravel (24)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

attentive (6) awesome (22) beautiful (22) best (49) better (42) big (17) cares (22) clean (135) comfortable (91) comfy (13) convenient (34) cool (13) courteous (10) decent (15) delicious (6) excellent (49) exceptional (20) fabulous (9) fantastic (15) fast (8) free (88) fresh (7) friendly (119) fun (15) good (178) great (239) happy (21) helpful (95) huge (25) immaculate (5) impressed (12) liked (125) love (32) luxurious (8) new (25) nice (266) outstanding (10) perfect (35) pleasant (19) pleased (9) plenty (26) positive (7) professional (12) quiet (40) reasonable (14) responsive (9) spacious (24) spotless (6) welcoming (14) wonderful (36)

Responsive

Appears in 16 comments.

The following words were used in comments with Responsive:
acceptable (2) charged (2) desk (4) fee (2) friendly (2) helpful (2) hotel (4) management (2) never (2) party (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Waiving the self-parking fee was an entirely inadequate response to the frightening quality of this stay.

"We Survived Our Stay, But I Didn't Even Get a Lousy T-Shirt " Read full review on TripAdvisor 2/5/2012 Vote

2. I've had issues at hotels before - I've had rooms changed, fees refunded, and even a fruit and cheese tray delivered in response to those issues, and the 'our apologies, please accepts' are usually communicated immediately after the occurrence, not at check-out.

"We Survived Our Stay, But I Didn't Even Get a Lousy T-Shirt " Read full review on TripAdvisor 2/5/2012 Vote

3. I have never met such nice and responsive staff.

"Austin Awesome " Read full review on TripAdvisor 6/26/2011 Vote

4. It seemed to me as though there staff routinely hear these objections and are trained to spit out canned responses, with a touch of indifference mixed in.

"Room so Nasty it was Shocking " Read full review on TripAdvisor 3/29/2011 Vote

5. The hotel never claimed responsibility and it had to be hotel staff because only my best friend and I were there.

"Bad Experience with Hotel Staff " Read full review on TripAdvisor 4/20/2010 Vote

6. I was impressed by management's readiness to accept responsibility and the professionalism of all concerned in rectifying the problem.

"Management Responsive " Read full review on Expedia 2/11/2010 Vote

7. Complaining to the desk, and to the manager, brought no response other than the excuse that they start maid service late on Saturday because the 6th street barhoppers like to sleep late on Saturday.

"Lacking service and silence " Read full review on TripAdvisor 2/1/2010 Vote

8. As they harassed one of the parties in our group several people sneaked behind them and as we attempted to point them out there response was less than interested.

"Unacceptable stay " Read full review on TripAdvisor 7/30/2009 Vote

9. The front desk was very helpful and responsive in addressing and removing the charges.

Read full review on MyTravelGuide 3/30/2009 Vote

10. The front desk was very helpful and responsive in addressing and removing the charges.

Read full review on MyTravelGuide 3/12/2009 Vote