Omni Austin, Austin, Exceptional

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OpinionWell
Rank

8th

Out of 287

Omni Austin	Average Price: $272 Check Rates

Hotel Class:

700 San Jacinto Boulevard at 8th Street

Austin, 78701 View map

4-Star Hotel Rank: 4 of 23
Average review rating: 3.58

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (39) , MyTravelGuide (1233) , Travelocity (5) , TripAdvisor (377) , YahooTravel (24)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (6) awesome (22) beautiful (22) best (49) better (42) big (17) cares (22) clean (135) comfortable (91) comfy (13) convenient (34) cool (13) courteous (10) decent (15) delicious (6) excellent (49) exceptional (20) fabulous (9) fantastic (15) fast (8) free (88) fresh (7) friendly (119) fun (15) good (178) great (239) happy (21) helpful (95) huge (25) immaculate (5) impressed (12) liked (125) love (32) luxurious (8) new (25) nice (266) outstanding (10) perfect (35) pleasant (19) pleased (9) plenty (26) positive (7) professional (12) quiet (40) reasonable (14) responsive (9) spacious (24) spotless (6) welcoming (14) wonderful (36)

Exceptional

Appears in 47 comments.

The following words were used in comments with Exceptional:
bed (4) busy (3) clean (2) downtown (3) expectation (3) friendly (3) good (3) great (6) hotel (18) internet (3) liked (4) location (5) nice (3) night (6) not (8) perfect (3) pool (3) room (12) service (7) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I really noticed that this hotel has exceptional service.

"Great stay " Read full review on TripAdvisor 5/6/2012 Vote

2. Never can get rooms except a month in advance and if your business plans change you are out of luck.

"A hassle to stay but nice property " Read full review on TripAdvisor 4/3/2012 Vote

3. The Omni is in a fantastic location with exceptional service and clean facilities; what you would expect from this brand.

"Great Hotel " Read full review on TripAdvisor 2/16/2012 Vote

4. From the moment we arrived we experienced nothing but exceptional customer service.

"Excellent Stay " Read full review on TripAdvisor 1/10/2012 Vote

5. EVERY person we interacted with during our 3 day stay was exceptional: two different waiters in the lobby lounge, a waiter at their restaurant, Ancho, the front desk person who checked us in and answered every question we had quickly and accurately, and the concierge.

"Nice hotel, Outstanding staff " Read full review on TripAdvisor 12/23/2011 Vote

6. The Omni Austin Downtown would be the same except for the really cordial and accomodating staff.

"Nice hotel, Outstanding staff " Read full review on TripAdvisor 12/23/2011 Vote

7. We recieved an exceptional rate and usually expect mediocre service but not here.

"Austin Awesome " Read full review on TripAdvisor 6/26/2011 Vote

8. No available electric outlets except in the bathroom and that funny little closet.

"Nice hotel - except for the room " Read full review on TripAdvisor 6/3/2011 Vote

9. The hotel was nice, but not exceptional considering what you would normally pay.

"Check in was posted as 3:00, we arrived at 3:45, room was not available till 5:20 " Read full review on TripAdvisor 4/25/2011 Vote

10. The location of this Omni is excellent and I found the service to be exceptional.

"Personal touches make a difference " Read full review on TripAdvisor 2/16/2011 Vote