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OpinionWell
Rank
8th
Out of 287

Omni Austin

Average Price: $272  
 
Hotel Class:
700 San Jacinto Boulevard at 8th Street
Austin, 78701 View map  
4-Star Hotel Rank: 4 of 23
Average review rating: 3.58
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (39) , MyTravelGuide (1233) , Travelocity (5) , TripAdvisor (377) , YahooTravel (24)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 47 comments. 
The following words were used in comments with Cares:
clean (3)   customer (3)   desk (5)   experience (3)   friendly (3)   good (3)   great (3)   guest (4)   hotel (10)   liked (5)   management (3)   need (5)   night (4)   not (13)   park (3)   problem (3)   room (18)   service (4)   staff (7)   street (3)    
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1. they truly do not care.
"A hassle to stay but nice property " Read full review on TripAdvisor   4/3/2012 Vote      
2. This was my first potentially lethal experience at a hotel, and no one with authority seemed to know or care.
"We Survived Our Stay, But I Didn't Even Get a Lousy T-Shirt " Read full review on TripAdvisor   2/5/2012 Vote      
3. Considering the price, we felt a bit ripped off and like the hotel didn't actually care.
"OK hotel, let down on a few points.... " Read full review on TripAdvisor   12/31/2011 Vote      
4. All was good including the conference held at the hotel and the staff taking care of all my needs.
"Nice Hotel Downtown Austin Good Price " Read full review on TripAdvisor   12/15/2011 Vote      
5. I do not usually care for sausage but this was the best tasting sausage ever, better than the bacon.
"excellent hotel and gratius staff " Read full review on TripAdvisor   11/13/2011 Vote      
6. I've stayed at the Omni Downotown many times and have always received friendly greetings and great service from everyone from the doorpersons to the front desk staff, to those who take care of the housekeeping.
"staff makes the difference " Read full review on TripAdvisor   6/13/2011 Vote      
7. He made us feel like he really wanted to take care of us and true or not, at least made us feel like he was trying to expedite us getting into our room.
"Check in was posted as 3:00, we arrived at 3:45, room was not available till 5:20 " Read full review on TripAdvisor   4/25/2011 Vote      
8. Staff at the counter was cold and really didn't care that we needed to be in a room getting ready for an event we were going to that evening.
"Check in was posted as 3:00, we arrived at 3:45, room was not available till 5:20 " Read full review on TripAdvisor   4/25/2011 Vote      
9. My credit card has never been taken care of, I have not been refunded for the transaction, the employee was still working there every night for the rest of my stay (another 4 nights).
"Ok, hotel but the service is typical college town. " Read full review on TripAdvisor   2/6/2011 Vote      
10. Everybody was so friendly and seemed to really care about the hotel and its guests.
"What an amazing experience! " Read full review on TripAdvisor   8/17/2010 Vote      
   
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