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Rank
38th
Out of 287

Doubletree Guest Suites Austin

Average Price: $211  
 
Hotel Class:
303 West 15th Street
Austin, 78701-1692 View map  
3-Star Hotel Rank: 16 of 77
Average review rating: 3.93
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (22) , MyTravelGuide (312) , Travelocity (5) , TripAdvisor (119) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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Liked
Appears in 68 comments. 
The following words were used in comments with Liked:
apartments (5)   area (2)   bar (3)   charged (3)   clean (3)   discount (3)   hotel (13)   location (5)   not (7)   park (7)   room (10)   service (3)   shop (2)   small (3)   smell (3)   suite (6)   tasteful (3)   walking (2)   water (3)   welcoming (2)    
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1. The lackadaisical service continued with breakfast the next morning in the hotel restaurant and with my bill, where they added additional charges after I checked out and I had to call them to get an updated receipt for my expense report instead of them just automatically emailing it to me like other hotels do.
"Poor choice for the price " Read full review on TripAdvisor   5/9/2012 Vote      
2. I would like to say that the bellmen were outstanding, especially Jeff, TJ and a few others, I can't recall their names but they were all exceptional.
"Nice Hotel-Customer Service Needs Work " Read full review on TripAdvisor   4/18/2012 Vote      
3. It was a ghost town at the bar, we finally got a bartender who seemed like he would rather be somewhere else.
"Nice Hotel-Customer Service Needs Work " Read full review on TripAdvisor   4/18/2012 Vote      
4. I felt a bit like in a 'black and white' TV from the 50s.
"Despite some construction distractions, overall very good " Read full review on TripAdvisor   4/18/2012 Vote      
5. Train and motivate your front office to be just like you if they want to move up in the industry.
"Absolutely Amazing Customer Service " Read full review on TripAdvisor   3/29/2012 Vote      
6. Let me tell you, I've been in the hospitality industry for over four years (I've stayed at several Hilton properties under my discount) and would feel privileged to work with someone like Ralph.
"Absolutely Amazing Customer Service " Read full review on TripAdvisor   3/29/2012 Vote      
7. But, we like to try new places and for us it was perfect.
"Wow Rooms - Great value for $ - will stay again " Read full review on TripAdvisor   2/1/2012 Vote      
8. We would have liked to have eaten nearby within walking distance but didn't know of what was available.
"Pleasant experience " Read full review on TripAdvisor   1/16/2012 Vote      
9. If you go up about 7 or 8 blocks up Guadalupe you will see a lot of places to eat just like if you go down Congress you'll see a lot of places too.
"Great place for an Austin get away! " Read full review on TripAdvisor   1/6/2012 Vote      
10. Parking is over priced and the garage is somewhat dungeon like.
"Who Needs Hot Water? " Read full review on TripAdvisor   12/21/2011 Vote      
   
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