Doubletree Guest Suites Austin, Austin, Cares

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Rank

38th

Out of 287

Doubletree Guest Suites Austin	Average Price: $211 Check Rates

Hotel Class:

303 West 15th Street

Austin, 78701-1692 View map

3-Star Hotel Rank: 16 of 77
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (312) , Travelocity (5) , TripAdvisor (119) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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accommodating (5) adequate (5) amazing (4) attentive (4) awesome (6) beautiful (5) best (10) better (16) big (10) cares (10) clean (55) comfortable (37) comfy (7) convenient (17) cool (4) efficient (4) excellent (16) exceptional (8) fantastic (4) fast (4) free (17) friendly (49) generous (3) good (66) gorgeous (3) great (63) happy (3) helpful (31) huge (11) liked (26) love (8) new (12) nice (91) outstanding (3) perfect (20) pleasant (7) pleased (2) plenty (5) positive (2) professional (2) quiet (13) reasonable (6) responsive (3) roomy (3) soft (3) spacious (25) superior (2) tasteful (4) welcoming (5) wonderful (8)

Cares

Appears in 11 comments.

The following words were used in comments with Cares:
coffee (2) hotel (3) need (2) not (2) renovation (3) room (3)

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1. Needless to say this hotel has has a beautiful physical renovation but needs a personel renovation to find people that care about the customer.

"Total lack of quality and non-existant service, Better to stay away " Read full review on TripAdvisor 5/17/2012 Vote

2. Be careful of the end rooms.

"Ask for the '3'rd room first " Read full review on TripAdvisor 5/13/2012 Vote

3. The employees here left me with an overall impression that this hotel does not care about their guests.

"Poor choice for the price " Read full review on TripAdvisor 5/9/2012 Vote

4. The woman at the front desk could have cared less when I told her about it when I checked out.

"Who Needs Hot Water? " Read full review on TripAdvisor 12/21/2011 Vote

5. The property also took care of me as a HH Diamond.

"Knocked my socks off for a Hilton Brand " Read full review on TripAdvisor 10/31/2011 Vote

6. Renovations definitely began and you could hear them loud and clear at 8:30am, but I was warned, so I didn't care.

"LOVE THE RENOVATION - WORTH EVERY PENNY!! " Read full review on TripAdvisor 8/25/2011 Vote

7. Watson also made sure we were taken care of when we needed to get a taxi.

"Were going back next month! " Read full review on YahooTravel 7/6/2009 Vote

8. It seems since the Hilton hotel corporation bought this place they've decided not to take care of it.

"Buyer Beware! " Read full review on TripAdvisor 12/13/2008 Vote

9. It was as if they just didn`t care.

"Save your money!!!!!! " Read full review on TripAdvisor 9/7/2008 Vote

10. Overall we were very pleased, but housekeeping can be more careful when cleaning room.

Read full review on MyTravelGuide 7/10/2008 Vote