Doubletree Guest Suites Austin, Austin, Helpful

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Rank

38th

Out of 287

Doubletree Guest Suites Austin	Average Price: $211 Check Rates

Hotel Class:

303 West 15th Street

Austin, 78701-1692 View map

3-Star Hotel Rank: 16 of 77
Average review rating: 3.93

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (312) , Travelocity (5) , TripAdvisor (119) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (5) adequate (5) amazing (4) attentive (4) awesome (6) beautiful (5) best (10) better (16) big (10) cares (10) clean (55) comfortable (37) comfy (7) convenient (17) cool (4) efficient (4) excellent (16) exceptional (8) fantastic (4) fast (4) free (17) friendly (49) generous (3) good (66) gorgeous (3) great (63) happy (3) helpful (31) huge (11) liked (26) love (8) new (12) nice (91) outstanding (3) perfect (20) pleasant (7) pleased (2) plenty (5) positive (2) professional (2) quiet (13) reasonable (6) responsive (3) roomy (3) soft (3) spacious (25) superior (2) tasteful (4) welcoming (5) wonderful (8)

Helpful

Appears in 85 comments.

The following words were used in comments with Helpful:
bags (4) breakfast (3) clean (6) desk (9) excellent (3) extremely (7) friendly (29) great (8) hotel (6) location (7) luggage (3) need (3) nice (10) not (6) park (4) room (4) shuttle (3) staff (55) suite (4) valet (8)

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1. Staff is very friendly and helpful.

"Location, location, location! " Read full review on TripAdvisor 5/12/2012 Vote

2. Everyone, and I mean everyone, went out of his or her way to be helpful.

"Outstanding Customer Service " Read full review on TripAdvisor 5/3/2012 Vote

3. Staff were friendly and helpful, particularly in the Cafe they were attentive and professional.

"Despite some construction distractions, overall very good " Read full review on TripAdvisor 4/18/2012 Vote

4. He also helped her get situated onto it and even gave her a huge icepack without her asking for one.

"Absolutely Amazing Customer Service " Read full review on TripAdvisor 3/29/2012 Vote

5. Staff was very friendly and helpful.

"Big rooms, quiet neighborhood " Read full review on TripAdvisor 3/28/2012 Vote

6. The front desk was very helpful and the cookies were nice.

"Pleasant experience " Read full review on TripAdvisor 1/16/2012 Vote

7. The staff was great and very helpful with us regarding parking, nearby places to eat or what to do.

"Great place for an Austin get away! " Read full review on TripAdvisor 1/6/2012 Vote

8. The service, or more accurately the lack of service in the resturant at breakfast time, did not help.

"Who Needs Hot Water? " Read full review on TripAdvisor 12/21/2011 Vote

9. We found the staff to be extremely nice and helpful.

"Outstanding room, convenient location " Read full review on TripAdvisor 11/5/2011 Vote

10. The valet and front desk were extremely nice and helpful.

"Knocked my socks off for a Hilton Brand " Read full review on TripAdvisor 10/31/2011 Vote