4. We stayed at the start of Feb for 2 nights and were not to impressed, the first room we were given was small and filthy, we therefore asked to be moved and was given a slightly larger room (No cleaner however)When we went in the window was open which we assumed was to air it out however when we went to close it later in the day it would not close, I called reception who tried to close the window but with no joy, I therefore had to stuff towels in the window in the hope it would keep us warmer (It didnt) the central heating was not working and as there having one of the worst winters in years we froze for 2 days.