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OpinionWell
Rank
8th
Out of 158

Grand Californian

Average Price: $488  
 
Hotel Class:
1600 South Disneyland Drive
Anaheim, 92803 View map  
4-Star Hotel Rank: 2 of 10
Average review rating: 3.98
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (10) , MyTravelGuide (4) , Travelocity (21) , TripAdvisor (1252)
SAFE TO BOOK ? (2/5 issues found)
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Helpful
Appears in 372 comments. 
The following words were used in comments with Helpful:
area (13)   arrival (15)   clean (12)   desk (31)   extremely (17)   friendly (73)   great (18)   hotel (45)   lobby (12)   love (14)   need (20)   nice (24)   not (32)   park (26)   pool (13)   room (69)   service (29)   staff (134)   valet (17)   well (14)    
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1. At one point one of the elevators was down for maintenance for an hour or so, they had 2 attendants at each level to help you find the closest elevator from where you were to where you needed to be.
"Truly Exceptional Customer Service " Read full review on TripAdvisor   5/18/2012 Vote      
2. I hope this review was helpful.
"Great Visit " Read full review on TripAdvisor   5/10/2012 Vote      
3. Fortunately/unfortunately they turned down our room on the first night and left a helping of chocolates, then when they continued to miss our room our daughter was a bit disappointed.
"Great Visit " Read full review on TripAdvisor   5/10/2012 Vote      
4. I hope this is helpful in your decision to stay here.
"Worst hotel service I've experienced " Read full review on TripAdvisor   5/8/2012 Vote      
5. There are some very nice things about this place, the lobby is amazing and the people at the front desk checking us in were VERY friendly, albeit a little slow (couldn't imagine checking-in during a busy time of the year) and every other employee working here was friendly and helpful and of course the location of the property cannot be beat being so close to both parks and Downtown Disney (although get there early for dinner as most restaurants seem to close early and stop sitting people around 9:30pm).
"Nice....but FAR from a four star hotel " Read full review on TripAdvisor   4/30/2012 Vote      
6. The staff at the club room / level were wonderful, allowed us to borrow a small stroller which was all we needed, and basically helped us with anything we needed.
"Best Vacation EVER " Read full review on TripAdvisor   4/27/2012 Vote      
7. Various activities available , my kids loved story time help twice a day in the lobby, while we enjoyed a drink and the resident pianist a few feet away.
"Feels like you're staying right in the park " Read full review on TripAdvisor   4/23/2012 Vote      
8. The staff is helpful and efficient in making your check-in and out painless.
"Beautiful "California Craftsman" style hotel located in Disneyland's California Adventure " Read full review on TripAdvisor   4/18/2012 Vote      
9. It didn't help that we had just come from a stunning stay at the World-class Mandarin Oriental Hotel in Las Vegas, with it's impeccable decor, high tech fittings and unrivalled service.
"Expensive and in need of refurbishment, this hotel does not compare well with competition. " Read full review on TripAdvisor   4/16/2012 Vote      
10. Did enjoy the massage though and it did help his back.
"Fantastic Hotel " Read full review on TripAdvisor   4/15/2012 Vote      
   
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