Grand Californian, Anaheim, Courteous

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OpinionWell
Rank

8th

Out of 158

Grand Californian	Average Price: $488 Check Rates

Hotel Class:

1600 South Disneyland Drive

Anaheim, 92803 View map

4-Star Hotel Rank: 2 of 10
Average review rating: 3.98

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (10) , MyTravelGuide (4) , Travelocity (21) , TripAdvisor (1252)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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affordable (48) attentive (26) awesome (69) beautiful (241) best (278) better (193) big (148) cares (64) cheaper (32) clean (404) comfortable (273) comfy (45) convenient (269) cool (45) courteous (23) decent (40) efficient (31) enjoyable (27) excellent (157) exceptional (81) fabulous (38) fantastic (90) fast (84) free (122) friendly (258) fun (137) good (465) gorgeous (32) great (892) happy (94) helpful (283) huge (111) liked (415) love (243) luxurious (27) new (112) nice (730) outstanding (26) perfect (104) perfectly (26) pleasant (38) plenty (83) positive (27) quiet (94) reasonable (85) spacious (59) spectacular (30) terrific (26) welcoming (51) wonderful (172)

Courteous

Appears in 33 comments.

The following words were used in comments with Courteous:
clerk (2) desk (3) extremely (4) friendly (5) great (4) helpful (11) most (3) need (3) not (5) park (5) pool (3) professional (2) prompt (2) room (4) service (8) special (3) staff (19) valet (2) well (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was professional, courteous and friendly.

"Loved the exquisite Craftsman decor " Read full review on TripAdvisor 5/11/2012 Vote

2. The lobby was big enough to be its own theme park, the desk staff helpful, courteous and enthusiastic, the bedding down-filled and restful, the pools and jacuzzis heavenly and the access to Disney and California theme parks was WONDERFUL.

"Fabulous Lobby, Room and Service.... " Read full review on TripAdvisor 2/27/2012 Vote

3. The weekend of January 27-29 was extremely busy at Disney with the Princess Half-Marathon being run in and around the Disney properties but I never saw a customer who wasn't being attended to in a timely and courteous fashion.

"Beyond exceptional customer service " Read full review on TripAdvisor 2/8/2012 Vote

4. We aren't used to getting totally papmpered and having people bow down to serve us, and we certainly didn't anticipate to recieve that here, but we did get courteous service and all the amenities we expected.

"Wonderful experience! " Read full review on TripAdvisor 1/11/2012 Vote

5. One of the best thing about Disneyland is the friendly, courteous staff (or 'cast members' as they are called).

"Return trip to this hotel just as good as first time! " Read full review on TripAdvisor 12/31/2011 Vote

6. The front desk staff is always helpful and courteous.

"2 Bedroom Villa " Read full review on TripAdvisor 12/26/2011 Vote

7. Staff is extremely nice and courteous, especially since they acknowledge when you're there celebrating a birthday or special occasion.

"Loved our stay at this hotel! " Read full review on TripAdvisor 12/7/2011 Vote

8. I wanted to note here - the Disney Bus needs to have more courteous drivers - I'm sure it's a different company, but they are not what you expect from Disney.

"Excellent Service - this time " Read full review on TripAdvisor 8/25/2011 Vote

9. Most Disney employees were very courteous, and some were wonderful providing help.

"Very nice facility providing convenience for families " Read full review on TripAdvisor 8/13/2011 Vote

10. Pros: location; beautiful common areas (even if you don't stay at the hotel, make time to cruise through the lobby); pleasant, courteous, helpful staff; clean, spacious, well-lit bathrooms; quiet room with lovely view of the park and Downtown Disney.

"Excellent Location " Read full review on TripAdvisor 7/22/2011 Vote