Sir Francis Drake Hotel San Francisco, San Francisco, Helpful

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OpinionWell
Rank

58th

Out of 493

Sir Francis Drake Hotel San Francisco	Average Price: $252 Check Rates

Hotel Class:

450 Powell Street

San Francisco, 94102 View map

3-Star Hotel Rank: 22 of 110
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (54) , Travelocity (5) , TripAdvisor (721) , YahooTravel (28)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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acceptable (13) accommodating (14) adequate (16) attentive (15) awesome (26) beautiful (70) best (74) better (65) big (48) cares (41) clean (162) comfortable (152) comfy (24) convenient (48) cool (24) courteous (15) decent (27) elegant (22) excellent (82) exceptional (31) fabulous (22) fantastic (52) free (100) fresh (16) friendly (186) fun (39) good (277) gorgeous (17) great (441) happy (43) helpful (203) huge (37) liked (188) love (95) new (87) nice (211) outstanding (15) perfect (66) perfectly (13) pleasant (27) pleased (16) plenty (22) positive (28) professional (18) quiet (45) reasonable (28) responsive (16) spacious (24) welcoming (27) wonderful (59)

Helpful

Appears in 245 comments.

The following words were used in comments with Helpful:
arrival (11) concierge (28) desk (27) doorman (10) extremely (11) friendly (67) great (15) hotel (34) lobby (12) location (11) luggage (14) most (9) need (13) nice (11) not (17) offers (9) pleasant (12) room (32) service (20) staff (114)

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1. Randi and Veronica helped me with all my needs and Nelson had the correct sympathetic response to the monster child next door (I'm talkin' about you, room 1704.

"even better the second time :) " Read full review on TripAdvisor 5/13/2012 Vote

2. The front desk was staffed by friendly, helpful people.

"even better the second time :) " Read full review on TripAdvisor 5/13/2012 Vote

3. The staff member checking me in was LESS than helpful.

"Kimpton never let me down so BAD!! " Read full review on TripAdvisor 5/9/2012 Vote

4. However the concierge, Leif, is the most helpful, charming and knowledgeable concierge I have ever come across in any hotel in the world.

"A rather eccentric place to stay " Read full review on TripAdvisor 5/4/2012 Vote

5. the staff is incredibly helpful, friendly and insightful.

"Fabulous Time! " Read full review on TripAdvisor 4/29/2012 Vote

6. Everyone was super helpful, the rooms and decor are very unique, and they have a great location right on Union Square.

"Outstanding Place for Mother-Daughter Trip! " Read full review on TripAdvisor 4/29/2012 Vote

7. On the plus side, the room was clean and quiet, everyone tried to be helpful, and the hotel is extremely close to good restaurants, Union Square shopping and theaters.

"Good service, backed up elevators, "tacky" decor, be wary if avoiding gluten " Read full review on TripAdvisor 4/28/2012 Vote

8. Staff are friendly, efficient, and helpful, the rooms are beautiful and very clean.

"Great stay in the City " Read full review on TripAdvisor 4/25/2012 Vote

9. Placing a Kimpton staff member at the elevators on floors surrounding the Lobby would have helped to alleviate the 'jumpers' who felt they didn't need to wait in line.

"A Terrifying Elevator Experience " Read full review on TripAdvisor 4/24/2012 Vote

10. The Beefeaters who help with luggage, taxis, and cable cars are true customer servants - and they know the city inside and out and leap to give you help.

"A gem in the heart of San Francisco " Read full review on TripAdvisor 4/19/2012 Vote