Hotel 71 Chicago, Chicago, Cares

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Rank

61st

Out of 415

Hotel 71 Chicago	Average Price: $236 Check Rates

Hotel Class:

71 East Wacker Drive

Chicago, 60601 View map

3-Star Hotel Rank: 22 of 73
Average review rating: 3.47

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (125) , Travelocity (7) , TripAdvisor (652) , YahooTravel (51)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (11) amazing (54) attentive (16) awesome (19) beautiful (59) best (82) better (59) big (62) cares (26) cheaper (12) clean (183) comfortable (114) comfy (15) convenient (34) cool (19) courteous (19) decent (18) efficient (13) excellent (68) exceptional (14) fabulous (20) fantastic (51) fast (15) free (67) fresh (15) friendly (184) fun (13) good (207) great (420) happy (25) helpful (144) huge (74) liked (100) love (45) magnificent (45) new (63) nice (251) perfect (65) pleasant (32) pleased (16) plenty (14) positive (17) professional (11) quiet (18) reasonable (37) spacious (80) spectacular (17) terrific (10) welcoming (13) wonderful (40)

Cares

Appears in 34 comments.

The following words were used in comments with Cares:
bags (2) complain (2) customer (2) desk (8) excellent (2) guest (4) helpful (3) hotel (10) night (2) not (9) old (2) party (2) renovation (2) reservation (2) return (2) room (4) service (2) staff (7) suggestion (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had a late night incident with a noisy neighbor and when we called the front desk, they immediately took care of it.

"Very nice hotel in perfect location " Read full review on TripAdvisor 4/23/2012 Vote

2. They all care and it shows in the service they provide.

"Great place to stay in Chicago - Best view, a staff who really cares, and a great atmosphere! " Read full review on TripAdvisor 4/12/2012 Vote

3. I don't think they really care about their customers comfort, repeat business or referrals.

"Smokey Rooms, Unresponsive Management " Read full review on TripAdvisor 3/26/2012 Vote

4. We were so taken care of.

"WOW, What a Gem " Read full review on TripAdvisor 11/21/2011 Vote

5. The Hotel did not do anything to suggest they cared if I felt welcomed or they wanted a return visit from me.

"Bad Smell in the room " Read full review on TripAdvisor 9/30/2011 Vote

6. Never much cared before about a room with a view---I do now.

"Boffo!! " Read full review on TripAdvisor 8/4/2011 Vote

7. This place definitely needs improvement in management that cares about what they do and property needs serious renovation.

"Don't get fooled by look of lobby " Read full review on TripAdvisor 8/3/2011 Vote

8. I work in hotel business and know better then anyone else that things happen (and that is the reason why I did not made a fit about it) but I know too if you care and you motivate your staff to strive for customer service you would at least ask at the check-out how was your stay.

"Don't get fooled by look of lobby " Read full review on TripAdvisor 8/3/2011 Vote

9. The staff was fantastic: from the front desk to Danielle in reservations, who I spoke with twice before we arrived and who made sure my requests were met with ease; the gentleman who took care of our luggage even after we checked out so we didn't have to carry it around; the ladies taking care of the rooms, they all were so friendly and always had a smile and a hello.

"Loved my stay here!!! " Read full review on TripAdvisor 7/18/2011 Vote

10. doorman or front desk clerks take care of everything.

"would stay here again. liked location. convenient to good restaurants and transportation. " Read full review on TripAdvisor 8/1/2010 Vote