Westin Michigan Ave Hotel Chicago, Chicago, Cleanliness

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Rank

69th

Out of 415

Westin Michigan Ave Hotel Chicago	Average Price: $313 Check Rates

Hotel Class:

909 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 30 of 39
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (48) , MyTravelGuide (1241) , Travelocity (8) , TripAdvisor (584) , YahooTravel (45)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (15) adequate (15) amazing (30) awesome (17) beautiful (23) best (72) better (66) big (37) cares (28) clean (201) cleanliness (10) comfortable (129) comfy (22) convenient (28) decent (22) efficient (12) excellent (87) exceptional (24) fabulous (16) fantastic (27) free (79) fresh (13) friendly (139) fun (19) generous (14) good (202) great (368) happy (15) heavenly (60) helpful (158) huge (23) liked (133) love (41) magnificent (23) new (53) nice (248) outstanding (10) perfect (50) perfectly (9) pleasant (36) pleased (10) plenty (16) positive (17) professional (23) quiet (29) reasonable (23) spacious (20) terrific (11) welcoming (9) wonderful (55)

Cleanliness

Appears in 34 comments.

The following words were used in comments with Cleanliness:
amenity (2) bed (5) comfortable (6) decorate (3) excellent (4) expectation (3) friendly (2) good (5) great (3) helpful (2) hotel (8) location (10) perfect (2) plus (2) price (2) quality (3) room (7) service (5) staff (6) unacceptable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service, the beds, the comfort and cleanliness is unsurpassed.

"Kira Matkaitis, Concierge, is Absolutely THE BEST! " Read full review on TripAdvisor 1/18/2011 Vote

2. the cleanliness was definitely an issue as well as the overall feel--a bit below what a westin should be.

"great location, but... " Read full review on TripAdvisor 8/17/2010 Vote

3. I would love to rate things like the room and cleanliness but we, after trying to check in numerous times, are still waiting in the lobby.

"Still waiting in the lobby... " Read full review on TripAdvisor 7/24/2010 Vote

4. I have found the service to be lacking, the staff to be indifferent and the cleanliness to be poor.

"Bugs " Read full review on TripAdvisor 6/28/2010 Vote

5. Service, cleanliness are good.

"Good experience " Read full review on TripAdvisor 5/6/2010 Vote

6. I expect problems but I also expect (minimally) cleanliness and Courtesy.

"Disappointing showing for Westin " Read full review on TripAdvisor 12/8/2009 Vote

7. cleanliness of the room was fine, though there was a small piece of trash on the floor in the bathroom when we arrived.

"Good style, comfort...mediocre service " Read full review on Expedia 4/21/2009 Vote

8. However, the decor, cleanliness and comfort were above average.

"The Pros far outweigh the Cons " Read full review on TripAdvisor 3/5/2009 Vote

9. we made reservations at the last minute and were very pleased with the quality, cleanliness and location.

"very comfortable stay " Read full review on Expedia 2/24/2009 Vote

10. The decor in the room was beautiful and the overall cleanliness was refreshing.

Read full review on MyTravelGuide 9/5/2008 Vote