Essex Inn Chicago, Chicago, Positive

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Rank

49th

Out of 415

Essex Inn Chicago	Average Price: $225 Check Rates

Hotel Class:

800 South Michigan Avenue

Chicago, 60605 View map

3-Star Hotel Rank: 18 of 73
Average review rating: 3.38

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (5) , TripAdvisor (421) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Positive

Appears in 18 comments.

The following words were used in comments with Positive:
experience (2) few (2) free (3) friendly (2) good (3) hotel (8) location (4) nice (3) not (3) pool (2) room (6) shuttle (5) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. positives: Price, location, shuttle (one-way), nice pool, sauna and fitness areaNeutrals: Smaller room but nice family suite, older but classy hotelNegatives: No hot tub, expensive valet, shuttle (one-way), restaurant closed.

"Family Suite " Read full review on TripAdvisor 2/3/2012 Vote

2. Our personal experience of this ambivalent rated hotel was a positive surprise.

""Dad, can we go back...?" " Read full review on TripAdvisor 11/18/2011 Vote

3. Our experience was positive from the very start.

"Excellent location, a pleasant surprise! " Read full review on TripAdvisor 8/23/2011 Vote

4. The room was bright, airy,and because of its position on a corner had floor to ceiling windows on 2 sides.

"Great Hotel in Superb Location " Read full review on TripAdvisor 7/10/2011 Vote

5. positives: friendly staff, free shuttle, locationNegatives: scratchy sheets, tiny bathroom, pool area not climate controlled, run down decor, not the cleanest.

"very disappointed " Read full review on TripAdvisor 6/9/2011 Vote

6. The room was clean, it was quiet, we had a good view, but most of all EVERYONE was helpful, polite and generally interested in making sure we had a positive stay.

"Great value for the location, close to lots. " Read full review on TripAdvisor 4/11/2011 Vote

7. The positives:- the concierge was very friendly and responsive, we needed a wine bottle opener, and they somehow came up with one and delivered it to our room.

"Clean and comfortable for the most part, but if I had to do it again, we'd pick a different hotel. " Read full review on TripAdvisor 8/25/2010 Vote

8. The only other positive point (aside from location) was the bellman that assisted us to and from our room.

"waste of money " Read full review on YahooTravel 10/17/2009 Vote

9. The location was the only positive point.

"waste of money " Read full review on YahooTravel 10/17/2009 Vote

10. good staff at check in, took a few mins, nice 3 star hotel, but the best thing is the position, right on Michigan avenue, free shuttle to all the sights, we did'nt use it though, as we got a conbined transport pass, the bus stops directley outside the hotel and the metro is only a few mins walk away, the hotel is exceptionly good value for money as you are right next door to the Hilton and other 4 and 5 star hotels charging 4 times as much, would recommend the essex and would stay there again.

"good stay " Read full review on TripAdvisor 10/10/2009 Vote