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Rank
19th
Out of 415

Renaissance Chicago

Average Price: $302  
 
Hotel Class:
636 South Michigan Avenue
Chicago, 60605 View map  
3-Star Hotel Rank: 7 of 73
Average review rating: 4.43
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (351) , YahooTravel (2)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 20 comments. 
The following words were used in comments with Welcoming:
arrival (4)   desk (2)   doorman (2)   helpful (4)   lobby (2)   room (6)   service (3)   staff (4)   superb (2)   view (2)    
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1. The concierge club was a little on the smaller size, but was still modern and welcoming with drinks and food available in the evenings on top of the usual breakfast in the morning.
"Good Lake View " Read full review on TripAdvisor   4/2/2012 Vote      
2. The lobby of the hotel is a little drab, but the welcome was polite and efficient.
"Good Lake View " Read full review on TripAdvisor   4/2/2012 Vote      
3. We returned after a full day at the convention and were warmly welcomed back by the doorman - he made a point to talk to my daughters.
"Can't wait to go back! " Read full review on TripAdvisor   1/16/2012 Vote      
4. Biggest concern - free wlan in the lobby but they charge 12 USD if you use it in your room?? Do you really need to extracharge for wireless LAN?I had the pleasant experience to be welcomed by a German speaking receptionist.
"Decent with some small limitations " Read full review on TripAdvisor   10/19/2011 Vote      
5. ' welcome to the Blackstone, we have a King Room with a superb view for you' I had to decline the view in favor of a pair of queen beds.
"Great room, fun staff! " Read full review on TripAdvisor   10/11/2011 Vote      
6. Our check in was wonderful and kudos to Drew, who was warm and welcoming and provided superb service.
"Great views on the lakefront side " Read full review on TripAdvisor   10/9/2011 Vote      
7. It was perfect and delicious, and the staff was very welcoming and helpful.
"My new favorite " Read full review on TripAdvisor   5/12/2011 Vote      
8. At the check in desk, the clerk spent the time to talk to me and welcome me, even walking me right to the elevators.
"Loved it and I will definitely will stay here again " Read full review on TripAdvisor   3/1/2010 Vote      
9. We did not visit the bar/restaurant or order room service but the front desk agents were very welcoming and personable.
"Couldn't have been happier with my choice of the Blackstone " Read full review on TripAdvisor   1/27/2010 Vote      
10. Roy (doorman) was always welcoming and willinging to help out in a manner - very genuine.
"A great stay.... " Read full review on TripAdvisor   12/23/2009 Vote      
   
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