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Rank
19th
Out of 415

Renaissance Chicago

Average Price: $302  
 
Hotel Class:
636 South Michigan Avenue
Chicago, 60605 View map  
3-Star Hotel Rank: 7 of 73
Average review rating: 4.43
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (351) , YahooTravel (2)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 13 comments. 
The following words were used in comments with Professional:
courteous (3)   friendly (4)   guest (2)   room (2)   service (2)   staff (5)   well (2)    
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1. The staff were very professional.
"Great location in an Elegant Hotel " Read full review on TripAdvisor   12/18/2011 Vote      
2. Everyone was very professional and courteous.
"Incredible hotel - just not for kids " Read full review on TripAdvisor   10/28/2011 Vote      
3. As a 'professional hospitality business' - you would think the notion of reactivating a key card & immediately running it up to us - without disturbing a guest would be something they would suggest first.
"Meh! " Read full review on TripAdvisor   5/30/2011 Vote      
4. The staff was quite professional.
"Not a Good Choice for Biz, But Good Choice for Pleasure " Read full review on TripAdvisor   1/17/2011 Vote      
5. I didn't interact with the staff much, but those that I did were friendly and professional.
"Fun atmosphere/Great bathroom " Read full review on TripAdvisor   7/4/2010 Vote      
6. (Remember my earlier mention of the lakeview room? That could have gone all-sorts of 'wrong', yet the necessary negative response was delivered in such a professional manner that it was easy to understand.
"Wonderful overall experience, providing excellent value " Read full review on TripAdvisor   5/12/2010 Vote      
7. The team at The Blackstone was consistently pleasant, down-to-earth, knowledgeable, courteous, professional & warm; QUITE a balancing act that should not be taken for granted.
"Wonderful overall experience, providing excellent value " Read full review on TripAdvisor   5/12/2010 Vote      
8. In my opinion, the hotel's staff successfully managed to provide a very tricky form of guest service: professional, yet casually-friendly.
"Wonderful overall experience, providing excellent value " Read full review on TripAdvisor   5/12/2010 Vote      
9. Service is friendly and professional.
"Does not work for business travelers " Read full review on TripAdvisor   5/8/2010 Vote      
10. Check-in was a quick and professional and we were on our way to the room in a few minutes (checking in 2 hours before check-in time).
"Very nice hotel " Read full review on TripAdvisor   4/10/2010 Vote      
   
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