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Rank
19th
Out of 415

Renaissance Chicago

Average Price: $302  
 
Hotel Class:
636 South Michigan Avenue
Chicago, 60605 View map  
3-Star Hotel Rank: 7 of 73
Average review rating: 4.43
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (351) , YahooTravel (2)
SAFE TO BOOK ? (2/5 issues found)
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Helpful
Appears in 138 comments. 
The following words were used in comments with Helpful:
clean (4)   concierge (14)   courteous (5)   desk (12)   extremely (10)   friendly (42)   great (6)   hotel (13)   incredible (4)   lobby (4)   location (5)   need (5)   nice (6)   not (14)   park (5)   recommend (5)   reservation (5)   room (15)   staff (88)   welcoming (4)    
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1. The bellman Hector was also a pleasure he was full and I mean full of helpful information and was never to busy to help.
"Speak to Hector or Lisa! " Read full review on TripAdvisor   5/7/2012 Vote      
2. Our initial few hours were not what we're hoped for but Lisa the second person to check us in was a wonderful help.
"Speak to Hector or Lisa! " Read full review on TripAdvisor   5/7/2012 Vote      
3. Front desk staff is friendly and helpful.
"Nicely renovated " Read full review on TripAdvisor   5/5/2012 Vote      
4. Nice lobby, helpful staff.
"Decent quality business hotel " Read full review on TripAdvisor   5/5/2012 Vote      
5. This was probably helped by the fact that we were upgraded to a room with a view over the park and lake.
"A great hotel in a good location " Read full review on TripAdvisor   5/4/2012 Vote      
6. Staff was extremely helpful and informative.
"Excellent stay at your hotel " Read full review on TripAdvisor   4/29/2012 Vote      
7. I called the toll free number 1-800-468-3571 but the representative said he can't help because the number is for worldwide reservation.
"Poor reception " Read full review on TripAdvisor   4/24/2012 Vote      
8. They are on a mini hydraulic hinge that helps them shut slowly, so you don't have to hear slamming doors all day and night.
"nice location " Read full review on TripAdvisor   4/22/2012 Vote      
9. She wasn't as helpful the next day with bus schedules, stops or fares, but did make change for me since I knew (and reminded her) it was $2.
"Beautiful, historic hotel left us with great memories " Read full review on TripAdvisor   4/20/2012 Vote      
10. Thermostat was very responsive and allowed for continuous fan, which helped soften the traffic noise 15 floors below us.
"Beautiful, historic hotel left us with great memories " Read full review on TripAdvisor   4/20/2012 Vote      
   
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