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Rank
6th
Out of 415

Peninsula Chicago

Average Price: $573  
 
Hotel Class:
108 East Superior Street
Chicago, 60611 View map  
5-Star Hotel Rank: 1 of 5
Average review rating: 4.48
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (9) , Travelocity (6) , TripAdvisor (344) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Helpful
Appears in 59 comments. 
The following words were used in comments with Helpful:
concierge (13)   courteous (3)   desk (5)   efficient (2)   employee (2)   extremely (8)   friendly (11)   great (3)   hotel (4)   need (3)   not (6)   offers (2)   professional (3)   reservation (4)   room (8)   service (5)   staff (31)   walking (2)   welcoming (2)   wondering (2)    
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1. The staff bends over backwards to help, the rooms are ample in size and offer everything you could need (including your own dedicated fax line in room).
"Finest Hotel possibly ever " Read full review on TripAdvisor   5/10/2012 Vote      
2. Aside from that, the staff is as helpful as any other peninsula we've been to.
"Cant get enough of Peninsula Hospitality(for us and our dog) " Read full review on TripAdvisor   4/29/2012 Vote      
3. The concierge staff is excellent and very helpful.
"Chicago " Read full review on TripAdvisor   4/22/2012 Vote      
4. The staff was friendly and went out of their way to help me when my key card wasn't working for some reason.
"First Class " Read full review on TripAdvisor   4/12/2012 Vote      
5. The staff is once again welcoming, professional and extremely helpful.
"If only there were more Peninsula Hotels... " Read full review on TripAdvisor   4/6/2012 Vote      
6. Amanda was likewise a wonder to work with, and helped deal with several last minute changes to the dinner we had planned at the Shanghai Terrace.
"Amazing, surpassed my already high expectations " Read full review on TripAdvisor   4/3/2012 Vote      
7. That helps on those cold windy days when you want to go somewhere, but don't want to spend a lot of time outside.
"Continues to excel " Read full review on TripAdvisor   3/21/2012 Vote      
8. Finally, when I found him (with a little help from a receptionist), I was told they had no business facility in their hotel .
"Just ok but I would never give 5 stars... " Read full review on TripAdvisor   3/13/2012 Vote      
9. The staff are all very helpful, housekeeping very thorough, a great location, and top quality food and beverage.
"Flawless service " Read full review on TripAdvisor   2/7/2012 Vote      
10. Where else can you find that? The hotel staff is expertly trained in customer service and are so friendly and helpful.
"Impeccable. First rate accommodations and service. " Read full review on TripAdvisor   1/25/2012 Vote      
   
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