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Rank
6th
Out of 415

Peninsula Chicago

Average Price: $573  
 
Hotel Class:
108 East Superior Street
Chicago, 60611 View map  
5-Star Hotel Rank: 1 of 5
Average review rating: 4.48
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (9) , Travelocity (6) , TripAdvisor (344) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Better
Appears in 55 comments. 
The following words were used in comments with Better:
bathroom (2)   excellent (3)   expectation (3)   experience (6)   food (3)   hotel (16)   liked (3)   location (4)   much (9)   museums (5)   new (3)   not (9)   perfect (5)   room (12)   season (7)   service (12)   spa (3)   suite (3)   view (5)   well (4)    
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1. The gym at the Peninsula is better vs HK Ritz which matters to me but maybe not for someone else, Ritz has coffee machine in the room which is a nice touch at 2am when you can't sleep but don't want to call room service.
"Keep your boarding pass when you check out " Read full review on TripAdvisor   5/23/2012 Vote      
2. It is to Chicago what the Ritz-Carlton was 30 years ago and the Four Seasons was 15 years ago, but way better.
"Simply the Best " Read full review on TripAdvisor   5/10/2012 Vote      
3. It couldn't be better.
"superb " Read full review on TripAdvisor   4/13/2012 Vote      
4. In as few words as possible, you will not find a hotel in Chicago with better service.
"Amazing, surpassed my already high expectations " Read full review on TripAdvisor   4/3/2012 Vote      
5. For the money, you'd be better off at either one of Chicago's other 5-star properties such as the Swissotel or Fairmont.
"Very nice... but starting to show it's age. " Read full review on TripAdvisor   3/27/2012 Vote      
6. Our lovely maid from Sierra Leon in Western Africa was a gentle, proper, elegant woman who could NOT have done a better job.
"I'm a beleiver! " Read full review on TripAdvisor   3/18/2012 Vote      
7. Hands down in my opinion Trump is a better hotel and experience.
"POOR CUSTOMER SERVICE!!!!!!! " Read full review on TripAdvisor   3/4/2012 Vote      
8. My spouse had a 90 minute massage and rated it as one of the better experiences.
"Shhhhh....Hear that service on the Peninsula? " Read full review on TripAdvisor   2/20/2012 Vote      
9. I've visited many times in the past and everything couldn't be better.
"Service on the decline " Read full review on TripAdvisor   12/28/2011 Vote      
10. I tried to get the woman at registration to explain to me why the Junior Suite would be a better option for us, and all she kept saying was that it is a more expensive suite - as if it would be silly not to take it.
"Nice Big City Hotel " Read full review on TripAdvisor   12/17/2011 Vote      
   
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