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OpinionWell
Rank
6th
Out of 415

Peninsula Chicago

Average Price: $573  
 
Hotel Class:
108 East Superior Street
Chicago, 60611 View map  
5-Star Hotel Rank: 1 of 5
Average review rating: 4.48
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (9) , Travelocity (6) , TripAdvisor (344) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Friendly
Appears in 80 comments. 
The following words were used in comments with Friendly:
accommodating (3)   bar (8)   desk (4)   efficient (5)   families (5)   great (4)   helpful (11)   hotel (16)   kid (3)   lobby (4)   most (5)   night (4)   not (6)   professional (5)   room (16)   season (3)   service (14)   staff (30)   view (4)   wondering (3)    
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1. However, I have seen more friendly & engaging service at The Four Seasons- again, just my opinion.
"Amazing! " Read full review on TripAdvisor   5/12/2012 Vote      
2. The overall Service at the hotel is really good- everyone is friendly, but I have come across a few employees that seemed a little on edge- nothing major, but just my overall view.
"Amazing! " Read full review on TripAdvisor   5/12/2012 Vote      
3. The staff is friendly, but not overly so.
"Simply the Best " Read full review on TripAdvisor   5/10/2012 Vote      
4. great stay, spacious rooms, first rate service, friendly staff, good restaurants, specially shanghai terrace.
"Modern, elegant, discreet. Great ambience " Read full review on TripAdvisor   5/3/2012 Vote      
5. The staff was friendly and went out of their way to help me when my key card wasn't working for some reason.
"First Class " Read full review on TripAdvisor   4/12/2012 Vote      
6. Beyond its excellent service, and truly friendly people, the property is gorgeous, the rooms are huge, and the location is ideal.
"Amazing, surpassed my already high expectations " Read full review on TripAdvisor   4/3/2012 Vote      
7. The staff went out of their way and accommodated our friends with a toddler and provided a crib complete with stuffed animal to make the little one happy.
"One of the best! " Read full review on TripAdvisor   2/2/2012 Vote      
8. I took my daughter and some friends here for her birthday.
"Service, service service! " Read full review on TripAdvisor   1/30/2012 Vote      
9. Where else can you find that? The hotel staff is expertly trained in customer service and are so friendly and helpful.
"Impeccable. First rate accommodations and service. " Read full review on TripAdvisor   1/25/2012 Vote      
10. Valet was efficient, all things considered with that location, and very friendly.
"Nice Big City Hotel " Read full review on TripAdvisor   12/17/2011 Vote      
   
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