Courtyard Chicago, Chicago, Cares

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Rank

70th

Out of 415

Courtyard Chicago	Average Price: $252 Check Rates

Hotel Class:

165 East Ontario Street

Chicago, 60611 View map

3-Star Hotel Rank: 27 of 73
Average review rating: 4.36

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (936) , Travelocity (30) , TripAdvisor (366) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (9) affordable (7) attentive (13) awesome (15) beautiful (8) best (48) better (35) big (23) cares (14) clean (200) comfortable (94) comfy (11) convenient (36) courteous (17) decent (17) efficient (9) enjoyable (13) excellent (41) exceptional (14) fabulous (8) fantastic (17) fast (10) free (48) friendly (138) fun (9) good (174) great (265) happy (11) helpful (135) huge (6) impressed (11) liked (78) love (10) magnificent (60) new (31) nice (149) outstanding (17) perfect (49) pleasant (24) pleased (14) plenty (19) professional (9) quiet (39) reasonable (17) reasonably (8) spacious (24) spectacular (8) terrific (9) welcoming (17) wonderful (43)

Cares

Appears in 23 comments.

The following words were used in comments with Cares:
desk (4) expectation (2) extra (2) friendly (2) great (2) hotel (5) need (2) not (3) park (2) pool (2) quality (2) refrigerator (2) room (6) rude (2) service (2) staff (5) valet (2) well (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Nevertheless, the service was very good and I all was taken care of in a timely manner.

"Fine stay over St. Patrick's Day weekend " Read full review on TripAdvisor 3/21/2012 Vote

2. The front desk staff was so wonderful, I loved how excited they seemed to be every time I went to the desk, as if they genuinely cared that this weekend was very special to me.

"Perfect place for a Wedding!! " Read full review on TripAdvisor 9/21/2011 Vote

3. Had a few minor issues but I have to say, the staff and GM stepped up and took care of everything.

"Great Hotel in Great Location -- would come again " Read full review on TripAdvisor 7/26/2011 Vote

4. I would stay here again if the beds were more comfortable and the pool was taken care of properly (a pool is a must with kids).

"Great location, ok rooms. " Read full review on TripAdvisor 7/25/2011 Vote

5. Staff does not seem to care.

"In my life (51 years) the 2nd worst hotel I've ever stayed in! " Read full review on TripAdvisor 7/11/2011 Vote

6. I didnt care about that.

"Great Location - Average Hotel " Read full review on TripAdvisor 11/5/2009 Vote

7. We requested an in-room refrigerator for medical reasons and this was taken care of swiftly.

"Great stay in perfect location " Read full review on TripAdvisor 9/15/2009 Vote

8. It took two tries with the staff to get the whole thing taken care of.

"Lovely, clean and convenient. " Read full review on TripAdvisor 5/22/2009 Vote

9. She specifically reminded the front desk staff that the second room occupants were to be told that the room was taken care of.

"Lovely, clean and convenient. " Read full review on TripAdvisor 5/22/2009 Vote

10. They were 'extra extra careful' with my daughter's American girl doll (held on to her while we were shopping).

"Marvelous Experience! " Read full review on YahooTravel 5/10/2009 Vote