4. The hotel itself is in a prime location downtown, on the doorstep of the shopping district - tickThe staff are knowledgable, friendly, can-do and pro-active - tickThe bar on the roof (29th floor) does a mean martini and the views are fantastic - tickThe rooms are clean, spacious and if you're lucky enough to get a view that's a big bonus BUT what was a let down was the lack of free internet.