W New York - Times Square, New York City, Cares

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Rank

100th

Out of 676

W New York - Times Square	Average Price: $481 Check Rates

Hotel Class:

1567 Broadway at 47th Street

New York City, 10036 View map

4-Star Hotel Rank: 38 of 106
Average review rating: 3.77

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , TripAdvisor (1093) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (21) affordable (20) attentive (31) awesome (56) beautiful (76) best (161) better (132) big (95) cares (69) clean (267) comfortable (240) comfy (38) convenient (59) cool (139) courteous (29) decent (36) efficient (27) excellent (144) exceptional (47) fabulous (58) fantastic (115) fast (35) free (119) friendly (327) fun (86) funky (20) generous (33) good (372) great (775) happy (37) helpful (323) huge (39) liked (368) love (142) memorable (21) new (393) nice (343) perfect (132) pleasant (40) plenty (39) positive (32) professional (48) quiet (66) reasonable (47) responsive (20) spacious (42) spectacular (44) stylish (36) welcoming (80) wonderful (127)

Cares

Appears in 75 comments.

The following words were used in comments with Cares:
amazed (4) arrival (4) bar (4) customer (4) desk (6) friendly (5) genuine (4) great (4) guest (5) helpful (5) hotel (20) liked (8) location (4) new (3) not (8) room (13) service (5) shower (3) staff (13) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Every small detail is taken care of with incredible personalization.

"Get ready to be WOWed " Read full review on TripAdvisor 5/2/2012 Vote

2. Even before I arrived, I received great care.

"Wonderful experience " Read full review on TripAdvisor 3/20/2012 Vote

3. All the staff at the W are excellent, and they truly care about your experience.

"Another Magnificent Stay at the W!!! " Read full review on TripAdvisor 3/16/2012 Vote

4. Thank you so much Patrick you showed me there are people out there that care.

"Another fabulous stay at the W " Read full review on TripAdvisor 2/23/2012 Vote

5. - I don't care to stay in Times Square when I'm in NYC but if I do, the W will get the call again.

"Liked the W a lot " Read full review on TripAdvisor 2/23/2012 Vote

6. The hotel staff jumped into action; they got our rooms ready early, took care of our bags and checked on us routinely.

"A tough customer surprisingly made very happy " Read full review on TripAdvisor 2/22/2012 Vote

7. Even more important is that I know everything will work properly, they take care of the rooms and are fast with room service or special requests.

"Best hotel in the city. " Read full review on TripAdvisor 2/22/2012 Vote

8. we told front desk but they didn't seem to care .

"Great Hotel with some reservations " Read full review on TripAdvisor 2/6/2012 Vote

9. It left me feeling that there really are other companies that care to the depth that I about the importance of service.

"High quality customer service " Read full review on TripAdvisor 1/31/2012 Vote

10. This action and service is totally unacceptable and the staff that addressed this was arrogant, cocky, and could care less.

"HORRIBLE EXPERIENCE - NO EXCUSE " Read full review on TripAdvisor 12/22/2011 Vote