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Rank
99th
Out of 676

Room Mate Grace

Average Price: $334  
 
Hotel Class:
125 West 45 Street
New York City, 10036 View map  
0-Star Hotel Rank: 14 of 249
Average review rating: 4.18
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (28) , Travelocity (5) , TripAdvisor (714) , YahooTravel (7)
SAFE TO BOOK ? (1/5 issues found)
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Cares
Appears in 27 comments. 
The following words were used in comments with Cares:
bed (2)   breakfast (4)   clean (2)   comfortable (2)   customer (2)   desk (3)   hotel (6)   liked (4)   management (2)   need (2)   nice (2)   night (2)   not (5)   party (2)   pool (4)   room (6)   service (3)   staff (5)   well (2)   wrong (2)    
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1. did not like the lady at the front desk very inappropiate and rude only seemed to care about offering tours to us while customer service was at the lowest level.
"loved hotel not so much the service " Read full review on TripAdvisor   3/16/2012 Vote      
2. The Grace had my booking wrong, took care of it, but then got it wrong again.
"Just ok... " Read full review on TripAdvisor   1/17/2012 Vote      
3. Again, the service is outstanding, you do really feel like your room mate was taking care of you.
"Great location, Excellent customer service. " Read full review on TripAdvisor   12/18/2011 Vote      
4. If, on the other hand, you don't care about such matters, are on a very short trip And care more about being in the heart of Times Square, stay here.
"Sexy Looking Hotel But With RUBBISH SERVICE! STAY AWAY!! " Read full review on TripAdvisor   10/8/2011 Vote      
5. So; Hotel Management: First take care of your paying guests and then make an income of hiring the place out to others.
"Very modern and hip " Read full review on TripAdvisor   8/6/2011 Vote      
6. Fantastic facilities include a small spa; however, be careful if wifi is important to you - it may be worth swapping rooms if needed.
"Good quality hotel in central location " Read full review on TripAdvisor   12/30/2010 Vote      
7. They just didn't care.
"If you like loud, pounding music . . . " Read full review on TripAdvisor   12/27/2010 Vote      
8. So be careful .
"I lost stuff at the hotel " Read full review on TripAdvisor   4/13/2010 Vote      
9. Clean, well-cared for property, excellent breakfast each day included in the cost of the hotel, located near Broadway and Times Square, extremely knowledgeable and helpful staff.
"My 13-year-old daughter and I absolutely adored this hotel! " Read full review on TripAdvisor   4/3/2010 Vote      
10. I did not care for the Monday night pool party activities.
"Great Location, Tiny Room, Funky Place " Read full review on TripAdvisor   5/3/2009 Vote      
   
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