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Rank
137th
Out of 676

Best Western Hospitality House

Average Price: $490  
 
Hotel Class:
145 East 49th Street
New York City, 10017 View map  
3-Star Hotel Rank: 44 of 154
Average review rating: 4.34
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (4) , MyTravelGuide (2) , Travelocity (5) , TripAdvisor (335) , YahooTravel (22)
SAFE TO BOOK ? (1/5 issues found)
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Cares
Appears in 14 comments. 
The following words were used in comments with Cares:
bathroom (2)   best (2)   great (2)   hotel (4)   need (2)   night (2)   not (2)   problem (2)   room (2)   small (2)   tip (2)    
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1. Not a care in the world walking at night with my husband and kids.
"Best kept secret in NYC. Shhh.....don't tell! " Read full review on TripAdvisor   5/8/2012 Vote      
2. Be aware the hotel can be a bit loud at night if you are in the front and on a lower floor; but the hotel provides ear plugs and after a day of exploring New York City you will be too tired to care about the noise.
"girl's weekend away " Read full review on TripAdvisor   3/20/2012 Vote      
3. I hope BW will award him with his own hotel, he really cares about his guest having a great experience.
"Great time! Great room! And better people! " Read full review on TripAdvisor   3/15/2012 Vote      
4. He took care of all our needs, cabs, restaurants, trains info, shopping and food.
"SAM is THE MAN at this hotel!!! " Read full review on TripAdvisor   3/15/2012 Vote      
5. The only issue we had was the staff in the Cafe on Ellis Island they certainly needed customer care lessons.
"New York New York!!! " Read full review on TripAdvisor   2/17/2012 Vote      
6. Robert Gaeta letting us know his appreciation for our stay with his Hotel made me feel like he personally cares.
"A Must Stay! " Read full review on TripAdvisor   1/6/2012 Vote      
7. Sam Sharma is such an asset to Best Western and I hope that he gets recognized for his genuine care for people and their stay with Best Western.
"A Must Stay! " Read full review on TripAdvisor   1/6/2012 Vote      
8. Housekeeping really took care of us after tipping her (them? we never saw them.
"We were very satisfied with our hotel! " Read full review on TripAdvisor   4/11/2011 Vote      
9. We called to upgrade to the penthouse suite with two bathrooms, instead of the one bathroom, and Sam took care of us with no problem.
"Everything was Fantastic! Best service I've ever had anywhere! Ask for Sam! " Read full review on TripAdvisor   4/8/2011 Vote      
10. Sam at the front desk in the afternoons/evenings took great care of us.
"Big Rooms! (but loud). Great service. " Read full review on TripAdvisor   6/15/2010 Vote      
   
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