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OpinionWell
Rank
11th
Out of 676

Sofitel New York

Average Price: $445  
 
Hotel Class:
45 West 44th Street
New York City, 10036 View map  
4-Star Hotel Rank: 4 of 106
Average review rating: 4.76
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (715) , Travelocity (19) , TripAdvisor (881) , YahooTravel (24)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 27 comments. 
The following words were used in comments with Cares:
arrival (3)   big (2)   breakfast (2)   comfortable (2)   desk (3)   great (3)   happy (3)   hotel (7)   nice (2)   not (4)   order (4)   personable (2)   prompt (2)   room (4)   service (5)   small (2)   staff (8)   super (2)   walking (3)   warn (2)    
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1. Overall, great hotel and I suspect very consistent in how it is cared for.
"Great value and comfortable stay " Read full review on TripAdvisor   1/7/2012 Vote      
2. The Hotel offers high level of service in all its sectors, with extreme care of their employees.
"VERY SPECIAL HOTEL IN MANHATTAN " Read full review on TripAdvisor   12/22/2011 Vote      
3. It seems that they care about you while you are at their hotel but once you leave you are unimportant.
"Lovely Hotel but don't leave anything behind. " Read full review on TripAdvisor   11/28/2011 Vote      
4. We arrive after a flight from LA and check in was very smooth and we were taken care of, especially after the man at reception (wish I could remember his name) found out I was an A-Club member which was a nice touch.
"Wow, what a great hotel! " Read full review on TripAdvisor   10/30/2011 Vote      
5. No one on staff appeared to know what was going on, no one was taking charge of the situation and they didn't seem to care that customers were concerned - especially once the fire department showed up.
"Good location - poor management and communication " Read full review on TripAdvisor   8/13/2011 Vote      
6. All requests were taken care of promptly.
"Our Search for a Favorite Hotel in NYC " Read full review on TripAdvisor   6/30/2011 Vote      
7. From arrival to check in it was a warm, friendly and welcoming atmosphere and it makes me feel the staff cares.
"Excellent stay " Read full review on TripAdvisor   6/4/2011 Vote      
8. Even if your room is not ready and you want to check your bags the front desk will take care of that for you.
"ANOTHER AWESOME STAY AT SOFITEL NYC " Read full review on TripAdvisor   2/15/2011 Vote      
9. But it seemed the staff didn't really care about us, or any of the issues we encountered.
"Pick a Westin or Marriott, you'd be happier there! " Read full review on TripAdvisor   9/27/2010 Vote      
10. But it seemed the staff didn't really care about us, or any of the issues we encountered.
"Pick a Westin or Marriott, you'd be happier there! " Read full review on TripAdvisor   9/27/2010 Vote      
   
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