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Rank
22nd
Out of 267

The Sorrento Hotel

Average Price: $155  
 
Hotel Class:
900 Madison Street
Seattle, 98104 View map  
4-Star Hotel Rank: 13 of 20
Average review rating: 4.23
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Priceline (63) , Travelocity (6) , TripAdvisor (264) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Helpful
Appears in 105 comments. 
The following words were used in comments with Helpful:
arrival (5)   bed (6)   car (7)   concierge (16)   courteous (7)   desk (7)   dinner (5)   extremely (8)   friendly (32)   great (9)   hotel (17)   night (5)   not (8)   pleasant (5)   room (17)   service (14)   spent (4)   staff (65)   valet (6)   well (4)    
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1. My only negative thoughts about the hotel was the $100+ holding charge for 'incidentals', the fact that the bathrooms didn't have curtains to help block out some of the light that came in [don't panic, the windows were fogged and you couldn't see in or out], and with being on the 6th floor [or perhaps the time of night], the water ran luke warm in the shower, and the cost of room service when it comes to in-room dining.
"High 1920's style hotel, comfortable, but a bit pricey in parking! " Read full review on TripAdvisor   5/20/2012 Vote      
2. Approachable, helpful, efficient and always appreciatively talkative; they do an outstanding job.
"The Sorrento Hotel - classic, elegant and memorable " Read full review on TripAdvisor   5/10/2012 Vote      
3. All staff was helpful and friendly.
"Excellent front staff! " Read full review on TripAdvisor   4/26/2012 Vote      
4. I found this exceptionally helpful later in the evening when I did not want to walk around in unknown areas by myself.
"Wonderful hotel " Read full review on TripAdvisor   4/19/2012 Vote      
5. Very friendly and helpful front desk staff made sure everything was satisfactory.
"Great Staff " Read full review on TripAdvisor   4/3/2012 Vote      
6. The valet and desk staff are all very professional and helpful.
"Vintage Beauty " Read full review on TripAdvisor   3/21/2012 Vote      
7. The staff is extremely helpful and genuine.
"Excellent Staff/Location and Great Old World Rooms! " Read full review on TripAdvisor   3/16/2012 Vote      
8. The car service they offer was a great help.
"Old world charm, new world service " Read full review on TripAdvisor   2/25/2012 Vote      
9. I had several questions in the weeks before the arrival, and the staff was always very knowledgeable and helpful, making dinner reservations for me the first night at the Hunt Club, and arranging for transportation back to the airport (I had made my own arrival arrangements).
"Old world charm, new world service " Read full review on TripAdvisor   2/25/2012 Vote      
10. They helped me with my transportation needs to a dinner meeting and extended my checkout time so that I could leave my belongings in the room until after the funeral Mass I was attending at the Cathedral.
"Excellent hotel with a superb staff. " Read full review on TripAdvisor   1/18/2012 Vote      
   
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