Lake Eve Resort, Orlando, Responsive

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Rank

35th

Out of 543

Lake Eve Resort	Average Price: $191 Check Rates

Hotel Class:

12388 INTERNATIONAL DRIVE

Orlando, 32819 View map

3-Star Hotel Rank: 8 of 138
Average review rating: 4.42

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (66) , Travelocity (39) , TripAdvisor (366) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 15 comments.

The following words were used in comments with Responsive:
alarm (2) charged (2) desk (3) fee (2) hotel (5) management (2) not (5) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I send a letter to manager Catena and as of today january 23 2012 i had no response from her.

"management doesn't care about guests " Read full review on TripAdvisor 1/23/2012 Vote

2. NO RESPONSE.

"HORRIBLE EXPERIENCE " Read full review on TripAdvisor 12/7/2011 Vote

3. I waited until someone else was on duty and called three times until I received a satisfactory response.

"Nice but bed bugs " Read full review on TripAdvisor 8/22/2011 Vote

4. The hotel cannot be responsible for a patron setting off an alarm, and safety is paramount, but the fire alarm did show the hotel's lack of preparedness for this type of event.

"It could be a great place...Not on this visit " Read full review on TripAdvisor 6/20/2011 Vote

5. The sales and marketing person responsible for this debacle is a certain Amanda Simon.

"Avoid like the plague. " Read full review on TripAdvisor 6/1/2011 Vote

6. There was no response to my email request to upgrade to 2-bedroom unit with king size bed, even after it was offered to us for $10 more a night.

"Many issues - must read! " Read full review on TripAdvisor 3/23/2011 Vote

7. Hotel states that policy is they are not responsible for lost or stolen items.

"Lock up ALL belongings! " Read full review on TripAdvisor 3/6/2011 Vote

8. The lady at the desk was extremely nice and said that she would note the time of my call and the complaints about the room so that we would not be held responsible for its condition.

"Beautiful Hotel, Friendly Staff, Room Poorly Maintained " Read full review on TripAdvisor 8/10/2010 Vote

9. This fee, by the way, was apparently to cover the shuttle bus to the parks, maintenance of the pool etc etc - which begs the question, why doesn't the room charge cover this? I raised this with the hotel and their response was that lastminute would not be able to charge us for this because it is a resort fee and lastminute have nothing to do with it.

"Good, not great " Read full review on TripAdvisor 6/9/2010 Vote

10. Common response we got was 'if you're on the top floor, you may have to come down to the lobby to connect'.

"Make this place your LAST choice... " Read full review on TripAdvisor 3/26/2010 Vote