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EPIC Hotel - a Kimpton Hotel

Average Price: $309  
 
Hotel Class:
270 Biscayne Boulevard Way
Miami, 33131 View map  
4-Star Hotel Rank: 1 of 58
Average review rating: 4.75
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (41) , Travelocity (5) , TripAdvisor (767)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 101 comments. 
The following words were used in comments with Welcoming:
arrival (10)   club (5)   desk (9)   dog (6)   friendly (19)   great (7)   helpful (13)   hotel (19)   lobby (7)   lounge (5)   nice (4)   not (8)   personable (5)   reception (6)   room (11)   service (5)   staff (38)   valet (7)   warm (12)   well (5)    
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1. Overall, we were made to feel welcome by a very friendly staff.
"Everything you are looking for. " Read full review on TripAdvisor   5/8/2012 Vote      
2. The hotel personnel was not warm nor welcoming but rather condescending except for a few of them.
"Another hip hotel " Read full review on TripAdvisor   4/12/2012 Vote      
3. Life is too short to pay for neglectful treatment when there are hotels who welcome guests more cordially and provide rooms that are lovely and clean.
"An Epic failure " Read full review on TripAdvisor   4/3/2012 Vote      
4. There was no welcome greeting.
"An Epic failure " Read full review on TripAdvisor   4/3/2012 Vote      
5. Upon check-in staff welcomed me with a smile and always provided exceptional service when called upon.
"Always exceptional service " Read full review on TripAdvisor   4/2/2012 Vote      
6. We were welcomed by Alejandra at the front desk.
"10 srars easy! " Read full review on TripAdvisor   3/25/2012 Vote      
7. They make you feel welcome.
"You want to stay here. " Read full review on TripAdvisor   3/24/2012 Vote      
8. Although children are welcome, it's not what I would label a 'family' hotel.
"Not for the faint of heart (or wallet)! " Read full review on TripAdvisor   3/19/2012 Vote      
9. The staff is so welcoming and reall go above and beyond to ensure your stay is perfect.
"Epic Hotel = Epic Stay " Read full review on TripAdvisor   3/7/2012 Vote      
10. Then the staff who checked us in apparently read my notes about my birthday and welcomed us in such a special way, plus the warm amenity that was waiting for me in the room.
"Epic Hotel. Epic Staff. Epic Stay! " Read full review on TripAdvisor   3/6/2012 Vote      
   
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