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Rank
60th
Out of 468

Chesterfield Hotel, Suites and Day Spa

Average Daily Rate: NA  
 
Hotel Class:
855 Collins Avenue
Miami Beach, 33139 View map  
3-Star Hotel Rank: 7 of 35
Average review rating: 3.28
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (69) , MyTravelGuide (85) , Travelocity (8) , TripAdvisor (210)
SAFE TO BOOK ? (2/5 issues found)
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Responsive
Appears in 10 comments. 
The following words were used in comments with Responsive:
hotel (5)   management (2)   never (2)   not (2)   room (2)   well (2)    
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1. I tried to contact them numerous times by phone and email and never received a response.
"BEWARE - check your credit card statements " Read full review on TripAdvisor   6/14/2010 Vote      
2. No response to my calls and at times no answer at hotel lobby.
"BEWARE: NEVER AGAIN " Read full review on TripAdvisor   6/3/2010 Vote      
3. NO RETURN CALL OR RESPONSE.
"The Chesterfield Hotel staff is very unprofessional and unconsiderate.. " Read full review on TripAdvisor   3/5/2010 Vote      
4. I never got a response, or the $199 adjustment.
"Mold Infested Miniature Rooms- No Suites - Horrible Management " Read full review on TripAdvisor   7/1/2009 Vote      
5. When asked what they were going to do about water in the room, was met with a response, 'well, it's raining'A/C barely works.
"The Worse Customer Service on South Beach.....avoid this place " Read full review on TripAdvisor   6/6/2009 Vote      
6. I attempted to contact the manager when we arrived home from our cruise, but have yet to receive a response.
"chesterfield is no diamond " Read full review on TripAdvisor   3/20/2009 Vote      
7. I've left 2 voicemail messages and sent 2 e-mails to him and have not received any type of response.
"Caveat Emptor - Let the Buyer Beware! " Read full review on TripAdvisor   4/14/2008 Vote      
8. I basically lied to Jamal too and told him that there were shady people loitering around the hotels entrance at all times and they know our ins and outs and if our room was robbed, the hotel would, by law, be responsible for our belongings.
"honestly, stay away! " Read full review on TripAdvisor   4/23/2007 Vote      
9. The people responsible for these robberies work in the hotel or are connected to the hotel.
"Hotel employees are thieves " Read full review on TripAdvisor   3/1/2007 Vote      
10. The response was 'well, checkout is at 11, and the manager comes in at 12, so if you want to talk to her, you can, but she's probably not going to do anything for you.
"Worst Experience Ever! " Read full review on TripAdvisor   2/16/2007 Vote      
   
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