Doubletree San Antonio Airport, San Antonio, Correct

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Rank

81st

Out of 504

Doubletree San Antonio Airport	Average Daily Rate: NA Check Rates

Hotel Class:

37 NorthEast Loop 410

San Antonio, 78216 View map

3-Star Hotel Rank: 38 of 111
Average review rating: 3.74

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (707) , Travelocity (5) , TripAdvisor (113) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (2) amazing (2) attentive (2) attractive (2) awesome (2) beautiful (10) best (6) better (13) big (8) cares (5) clean (39) comfortable (26) comfy (3) convenient (10) cool (7) correct (7) courteous (7) decent (3) delicious (7) efficient (4) excellent (7) exceptional (3) fancy (2) fast (5) free (24) fresh (6) friendly (23) fun (3) good (51) great (57) happy (7) helpful (18) huge (5) impressed (3) liked (38) love (10) new (14) nice (63) pleasant (6) plenty (7) positive (5) professional (4) prompt (5) quiet (8) reasonable (4) responsive (3) soft (4) spacious (4) welcoming (7) wonderful (8)

Correct

Appears in 11 comments.

The following words were used in comments with Correct:
breakfast (2) charged (2) free (2) mistake (2) not (3) room (3) service (2)

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1. The room was the same but the toilet did not flush correctly, the bathroom was dirty and the AC was weak.

"Okay but could be great " Read full review on TripAdvisor 5/16/2012 Vote

2. Mistakes happen, but the time it took to correct it was very frustrating after a long day of travel.

"Not the DoubleTree I've Come to Expect " Read full review on TripAdvisor 11/18/2011 Vote

3. Mentioned both on check-out to front desk staff, who wrote it down for corrective action.

"Typical convention hotel " Read full review on TripAdvisor 9/20/2009 Vote

4. Don't they HIRE correctly and then TRAIN correctly?First stay (and first impression), and last stay.

"Front Desk girls " Read full review on TripAdvisor 6/20/2009 Vote

5. Room service got our orders wrong and didn't correct it.

"Will NEVER stay here again! " Read full review on YahooTravel 4/10/2009 Vote

6. The lady who made the reservations seemed to book our stay correctly and all was fine until we arrived.

"Bad service makes for a bad stay " Read full review on TripAdvisor 5/1/2008 Vote

7. The do not offer information without specific, correctly worded questions being directed at them.

Read full review on MyTravelGuide 1/19/2008 Vote

8. When complained abound other clients level of noise, they hesitated in correcting.

Read full review on MyTravelGuide 8/24/2007 Vote

9. However, they corrected by providing breakfast free of charge.

Read full review on MyTravelGuide 11/30/2005 Vote

10. They corrected a room service mistake by providing breakfast free of charge.

Read full review on MyTravelGuide 11/30/2005 Vote