Sheraton University City Hotel, Philadelphia, Cares

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OpinionWell
Rank

49th

Out of 177

Sheraton University City Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

36th And Chestnut Sts

Philadelphia, 19104 View map

4-Star Hotel Rank: 11 of 18
Average review rating: 4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (195) , Travelocity (7) , TripAdvisor (115) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (3) accommodating (2) affordable (2) amazing (3) awesome (2) beautiful (3) best (16) better (11) big (8) cares (8) clean (74) cleanliness (4) comfortable (41) comfy (7) convenient (22) cool (6) courteous (6) decent (10) efficient (5) elegant (2) excellent (21) exceptional (5) fantastic (7) fast (3) free (52) friendly (41) good (70) great (71) happy (9) helpful (36) huge (5) immaculate (3) liked (30) love (8) new (13) nice (79) outstanding (2) pamper (2) perfect (10) pleasant (5) pleased (3) plenty (10) positive (7) professional (6) quiet (10) reasonable (9) spacious (2) welcoming (4) well appointed (3) wonderful (7)

Cares

Appears in 9 comments.

The following words were used in comments with Cares:
guest (3) not (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Had to call front desk throughout my stay a few times because I had trouble with WiFi and while I was helped, the comments were court and very much of the 'don't really care'-kind.

"Nice rooms, average service " Read full review on TripAdvisor 2/1/2011 Vote

2. They have a free computer in the room but it was not working and although we called to have it fixed no one ever showed up to take care of the problem.

"Mediocre service, average room " Read full review on TripAdvisor 12/30/2010 Vote

3. No big deal to me - I was not paying for it and by that time I was so hot and tired I didn't care.

"What a lousy place! " Read full review on TripAdvisor 7/28/2010 Vote

4. I spoke to Brenda and DeeAna--both went out of their way to take care of my requests.

"good hotel at Penn " Read full review on TripAdvisor 10/16/2009 Vote

5. She eventually checked me in, but could care less about assiting me with information on the area or where my meeting was located.

"Not a pleasant stay. " Read full review on TripAdvisor 9/8/2009 Vote

6. The staff member who did not care about the line that was forming ended up being the guest services manager.

"Not a pleasant stay. " Read full review on TripAdvisor 9/8/2009 Vote

7. Disappointed that, while the club lounge is down, they did not take care of their frequent starwood guests.

"Average hotel at best " Read full review on TripAdvisor 1/21/2008 Vote

8. We were so late at this point that we did not care.

"Not Good " Read full review on TripAdvisor 5/29/2007 Vote

9. Our experiences tell us that Sheraton doesn`t care about its guests at all.

"Worst Hotel Experience I Have Ever Had " Read full review on TripAdvisor 5/14/2007 Vote