Home » United States » Hawaii » Kapolei Hotels » JW Marriott Ihilani Resort and Spa at Ko Olina
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Rank
2nd
Out of 7

JW Marriott Ihilani Resort and Spa at Ko Olina

Average Price: $357  
 
Hotel Class:
92 1001 Olani Street
Kapolei, 96707 View map  
4-Star Hotel Rank: 2 of 4
Average review rating: 4.29
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (69) , MyTravelGuide (12) , TripAdvisor (740) , YahooTravel (41)
SAFE TO BOOK ? (0/5 issues found)
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Prompt
Appears in 32 comments. 
The following words were used in comments with Prompt:
accommodating (2)   arrival (2)   attentive (2)   car (2)   concierge (2)   construction (2)   dining (2)   efficient (3)   friendly (10)   good (4)   helpful (5)   hotel (3)   housekeeping (2)   kid (2)   pool (2)   room (7)   service (17)   staff (8)   valet (4)    
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1. My partner and I are eclectic-looking individuals and we got sneered at constantly by Disney families, who prompted the Disney employees to inquire as to our room number at the Marriott (What happened to privacy?.
"Lovely in most respects " Read full review on TripAdvisor   5/3/2012 Vote      
2. The staff is extremely friendly, helpful, and prompt.
"Great resort, but... " Read full review on TripAdvisor   3/29/2012 Vote      
3. Onsite restaurants have good menu selection, dining room service was prompt.
"Substandard service spoiled an otherwise nice stay " Read full review on TripAdvisor   3/21/2012 Vote      
4. Check-in wasn't prompt even though we communicated via their online service to identify the time of arrival, this system was totally useless.
"Beautiful view and a bit of difference from ordinary JW hotels " Read full review on TripAdvisor   1/16/2012 Vote      
5. Rooms were lovely and service - when small issues arose - was the definition of the Aloha spirit (friendly, accommodating, prompt, respectful).
"Beautiful hotel, excellent service " Read full review on TripAdvisor   8/16/2011 Vote      
6. Construction at the Aulani begins promptly at 7:00am and you could somewhat hear it on the ocean side but it then again, below you is the pool with kids screaming and can hear the airplanes and waves.
"They changed my mind " Read full review on TripAdvisor   8/5/2011 Vote      
7. Our server was very prompt and delivered the food right at 7pm.
"Nice Hotel, Wonderful Spa " Read full review on TripAdvisor   7/31/2011 Vote      
8. The staff was excellent, my son got sick in the middle of the night early on and someone was promptly up to help us clean up.
"Hated to leave " Read full review on TripAdvisor   7/23/2011 Vote      
9. Service was prompt on both meals.
"Great Hotel but a Disney Resort is coming next store! " Read full review on TripAdvisor   7/4/2011 Vote      
10. Housekeeping did a marvelous job and came promptly when called if we opted out earlier in the day, if we weren't ready.
"Reliable Marriott Experience " Read full review on TripAdvisor   1/5/2011 Vote      
   
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